Well......
1)This is as good a place as any.
2) I haven't used his service, and don't recall the specifics of the banning.
But altering cards- removing stains, flattening creases etc is generally frowned on in the hobby.
It usually becomes a heated debate as to exactly what is considered to be an alteration. Some favor some degree of things being done as long as it's towards preservation and not deceptive, But even those things can be deceptive later if the next person to own it doesn't disclose the alteration. Most people would be against removing wrinkles.
Other people consider anything that changes the card from its "as found" state to be an alteration - like removing scrapbook residue, or ingrained dirt etc.
I would strongly advise against having wrinkles worked on, even by a professional. The current thinking is that it's a deceptive alteration and if it's known negatively affects the cards value. By extension, if someone is known to use repair services, their cards become somewhat suspect even if they haven't been worked on.
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