Quote:
Originally Posted by swarmee
It's happening to all the customers for a couple of different reasons:
1) Their shipping/packing staff got hit with a huge amount of COVID sick days over the holidays.
2) Their new live eBay auctions is creating a lot of new sales with people shipping much more often, and those all get shipped using expedited since they charge expedited fees through eBay for shipping. That pushes back standard shipping amounts.
3) They ran a Black Friday week special that included free shipping credits that also caused many people to ship all at the same time at the end of December, creating a large backlog that was exacerbated by #1 above.
|
Thanks - at least I know it isn't just me and that there's an explanation.