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Posted By: Scott Forrest

This is nothing compared to the performance of UPS and Fedex. My address is 1639, Apartment I (that's the letter "I"). UPS will sometimes take it as a numeric "1" and abandon the effort when they notice there are no apartment "numbers". No, not only are the UPS drivers so lazy that they do not check the "I" apartment to see if that was what is intended, but they don't even go by the leasing office where they would certainly get the answer. The result is that I drive 30 miles to the UPS center to pick up the package. The same happens with Fedex, but not nearly so often. I really appreciate Tom's help with several recent UPS problems, but the bottom line is that UPS simply can't get the job done.

When I complain, UPS then has the nerve to blame it on the individual drivers being lazy, but who is hiring the drivers? ...UPS. They should change it to OOPS.

You can complain about the USPS all you want, but their track record is so much better than UPS and Fedex that it isn't even funny.