Quote:
Originally Posted by glynparson
They throw valuable items in with lesser items, dont describe well, lot things that are not alike together. Worst consigning experience of my life BY FAR. I would consign to almost any auction house before I would ever consider using Hunt Auctions. Oh and I found it funny that their friend seemed to win the lots with the non described hidden goodies in them.
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I saw this thread yesterday when it first posted and didn't comment, but after reading this reply from glynparson I feel the need to. Not sure what the cryptic "friend" comment is about, but I wanted to comment on the overall service of the company.
While I have never consigned with them, I have bid with Hunt for several years now and have had GREAT experiences. I bid not only for myself, but also a few associates who don't have the time or ability to do online auctions.
Yes, their website is a bit behind the times, but to me their customer service is as good as it gets and more than makes up for a slightly un-userfriendly site. Kelsey (previously Daisy) is always extremely helpful and pleasant to deal with.
As an example, when I won several lots in their August auction, one lot arrived with fewer items in it than described in the catalog. I emailed Kelsey and she replied promptly with an apology and said that they would look into it. The next day she called and said they would be sending a refund for the items I was missing. The check arrived a few days later.
My point is that they are one of the good ones and even if something goes wrong they try hard to make it right. I think they provide a great service and hope they're around our hobby for a long time.