Posted By:
barrysloatePaypal did the same to me early in the summer- a package was lost in the mail, the buyer got nervous and lodged a complaint, and paypal took $625 out of my account. I spent hours on the phone with them and they wouldn't listen to anything I had to say- even the fact the buyer knew I shipped it and it was just lost in transit. When he received it after two weeks, he dropped the complaint and that was it. Paypal said it would take them 45 days to review my side of the story. I almost dropped them right there, but after I calmed down I just got past the whole incident. It was extremely frustrating.