Quote:
Originally Posted by RedsFan1941
what was the item? there aren't a sports auction house are they?
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It was a photo. I think they sell everything and not a lot of sports. The person on the phone was quite adamant and testy as to me paying for an item even if they misrepresented it. I can't imagine telling a customer that if my company makes a mistake they are still bound to buy the item. I don't care about any processes. If I make a material mistake (repro or real?) I am not making someone else pay for it, whether they followed MY rule or not.