Posted By:
Scott ForrestI have never seen any evidence to the contrary. While it might not have been true at day 1, PSA now has competitors who DO consider customer service and quality. Some collectors are no longer gobbling up PSA slabs - the SGC slabs that are being gobbled up instead represent dollars that PSA could be pocketing. Perhaps at some point those dollars will be significant enough for PSA to change their attitude...but maybe not. Mr. Orlando's "I can do whatever I want" attitude certaily indicates that PSA isn't too concerned about competition.