If the shipping process didn't do that, very likely it could have been separated in the process of packing, the paper appears that fragile.
Blame may lie in the shipping department of wherever that item came from. Either way, it's not in the condition anymore that it was pictured in, and if you paid any amount of money for it that you are not comfortable with having that particular program in that condition, you should request a refund and shipping costs if they want it back.
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