Quote:
Originally Posted by drcy
The McDonald's case is a bit of a bad story. Not to say the person was without fault and stupidity, but McDonald's had been warned by authorities numerous times before the incident that their coffee was served way too hot, especially for the drive through and people carrying the food themselves. They had been told to serve the coffee cooler and that they could be liable if a customer accidentally got burned after accidentally spilling it on themselves.
And, as someone who would go to McDonald's in college (many years ago), I specifically recall thinking that their coffee was extra hot and served hotter than anywhere else.
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right mcdonalds made a decison, they got X amount of business with their coffee which far exceeded the liability. Plus even if they did 'lose' a case, they can just make the public think it was for millions and millions of dollars and get people to back their side so they win both ways