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Posted By: Mike Mccullough

Just playing the devils advocate,,, Should Lelands just take your word that there were missing articles in the lot?? As a business, what policy do they have in place for situations like this? It is your word against theres. What would stop the next guy from complaining that they didnt get everything in there lot also?? So on and so forth..
Ultimately, its a business decision and I think a full refund was the only thing they could do without more investigation on THERE part.
If they are worried about your future business with them then maybe they would pony up some more cash for the inconveinance, etc etc... Apparently, this must not be the case..
Sorry for your situation, if it were me and your story is true, I would take the refund and promise myself not to do business with them in the future.