Quote:
Originally Posted by hugginsandscott
To my surprise, some of the anger in the emails (and the guarantees that they would never bid with us again) was quite surprising. I like to think that of all the major auction houses, we send out emails about as infrequently as possible, as I know that I don't like receiving a lot of emails from the auction companies either.
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Josh - my guess is that the situation with email overload from auction houses (ONLY 1 HOUR LEFT!; ONLY 59 MINUTES LEFT) is so sensitive (through no fault of your own) that any instance like you had is bound to cause a harsh reaction. I'd also imagine that should you have an item that one of those collectors wanted badly, their bid would find its way in.