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Old 03-22-2018, 05:49 PM
Northviewcats Northviewcats is online now
Joe Drouillard
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Join Date: Apr 2009
Location: Ohio
Posts: 1,896
Default how to get a refund on shipping fees through eBay

You can refund a buyer for combining shipping through Paypal, but in order to get a refund for the fees eBay charges on shipping you have to call them up on the phone and request the refund.

I just had a buyer purchase 14 items from me and he paid immediately. I refunded him $34.00 in shipping fees to combine the order into one package through Paypal.

I then called eBay (waited in line for 10 minutes) and they refunded me $3.80. I asked if there was any other way to receive a refund and they said no, you have to call. I imagine most sellers don't bother and eBay pockets the loose change.

Hope this information helps.

Joe
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