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dan mckeeThanks JC and MW, I agree, I am not big on grading but when alot of the people buying the high dollar items are not knowlegable of what they are buying, I guess they are safer with it slabbed.
Yes MW, that is what scared me yesterday! The manager said he personnally trained each customer service person and this should have been a recognized problem right after the 1st submission's email came. The guy that answered all 3 of my calls last weekend, recognized me and told me so, I hope he tells the manager that and what he said to me. Maybe they tape for quality service? They do not know me, I am not a member so they are probably thinking: this chump is trying to stick us. I just left a message with the president and gave him a few decent references.