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Posted By: mike mullins

I worked for UPS three years over Christmas break as a driver helper -- good work for a college student, made biiig bucks over a few short weeks. Anyway, my drivers and supervisors were REALLY strict about how we handled packages...if the tape came loose, or there was a hole in a box, I wasn't supposed to touch it. If you put your hand in a box, you got fired.

I can't speak to how things were then, but I agree with Tom: with tracking, electronic signatures, and stricter rules, I think big brown does ok now.