[ibuysportsephemera]

Thanks for the input guys....I appreciate the responses. I have definitely decided that I will not leave a negative because I do believe it was an honest mistake (I checked his completed sales). That being said, I am leaning towards a Neutral. He did make a mistake, but it was at my expense. I did tell him that I was unhappy and he didn't respond or offer anything for my troubles. The way that I conduct my business is that the customer is (almost always) right. I bend over backwards if I make a mistake to make sure that the buyer is as happy as I can make them (free shipping, full refund, etc.). On the purchase of the 2 jerseys my per item average would have been around $25. Because of his mistake, my cost on the single jersey is almost $30. In addition, the jersey that he sold to someone else is the one that I wanted more. The lack of good customer service irritates me, so I am still unhappy about the whole situation.


Jeff