Just finished getting some more e-mails and I think the issue has been resolved.
Even though they made an initial mistake, they did their best to contact me and rectify the issue.
That being said, they're customer service was indeed phenomenal. After I had a conversation with Adam, one of the owners, Bob Snyder did the rest.
Great businessmen and great guys. I'm confident the company will fix this issue in the near future and I will definitely do business with them again.
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Looking for: T205 Cubs in AB, Cycle, Sov, HLC. & E91A Cubs, T206 Cubs master set, T3 Cubs
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