Quote:
Originally Posted by nolemmings
I forgive but I don't forget. There were a good half-dozen items I was precluded from chasing because of the snafus. It's left a bad taste. I would expect not only an explanation of how the problem will be addressed so that it does not happen again,but also a stated policy, well in advance, as to how the auction will be handled if somehow it does. Otherwise, I'll watch from afar. Nothing personal.
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I agree that it would be reasonable to lay out some sort of plan with some guidelines that would dictate whether more time would be added in the evening or if the auction would be extended to another day as well as when extended bidding would start. It can never cover all bases, but could provide some sort of direction for the future.
I also wonder whether there's a way to open up an alternative avenue for bidding (via text maybe?) that can be used if the internet is down.
Just a couple of thoughts. I do think it was handled well given the circumstances.