Quote:
Originally Posted by mattjc1983
I admittedly haven't worked with them personally, but I was under the impression that PSA customer service is virtually non-existent? For instance , they don't respond to questions about obvious fakes/forgeries, or really don't even acknowledge they exist? Is there truth to that allegation?
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IMO it depends on who you are working with for customer service. Like any other company they run the gamut from not so good to amazing. They do respond to fakes and overgrades quite well. I have been compensated (vouchers) for fake cards that were slabbed. And I have an overgrade case with them right now that customer service has been awesome to work with.