rob, calm down. you'll get ur lajoie soon enough
hunt is absolutely one of my fav auction houses. the phone bidding system is a hit & miss (i think i'm 3/5 when requesting the callback) but the CS is always prompt and responsive...have been dealing with cheryl for a few years. internally they could be more organized but i've learned just have them confirm everything (like a callback, scans, bids...) then you're good. used to be able to get great bargains but they're far & between now so i think everyone has caught on.