Posted By:
BenI had a buyer claim non-receipt on me for a $600+ item just this month. I sent the card priority express with tracking, the most reliable method by far in Canada, and successful delivery was in fact confirmed on the tracking website on July 8th. The claim was filed on the 7th. I know the card got there, I've been sending cards express w/tracking for years with never even the slightest problem. In fact, I sent out 4 other cards THAT DAY, all arriving on the same day as the one that was "not received" and all those buyers were happy.
Anyways, Paypal still decided to refund my $600 to the buyer, because I failed to send with delivery confirmation. I can't believe this- even if a card is delivered successfully and proved as such, all the buyer needs to do is claim (lie) about non-receipt and he'll get his money back? This is absolutely unjust and they don't seem to give two sh*ts about it.