News From SGC

[spacktrack]

Effective August 25, 2010, Brian Dwyer will be resigning his position of Business Development at Sportscard Guaranty. He has been with SGC since 2008 in that capacity. Brian will be leaving to pursue other interests within the industry but will remain available to SGC as a consultant on special projects.

“My time at SGC has been a valuable and rewarding experience that allowed me to come in contact with countless people within the hobby,” said Brian. “I’m thankful for my time there and look forward to continuing the good relationship into the future.”

Many customers have been in regular contact with Brian or looked to him for assistance with issues relating to SGC. Going forward, these inquiries may be directed to Sean Skeffington (x101) or Michael Goldberg (x105).

Sean Skeffington, Vice President of Operations, acknowledged Brian’s contributions to SGC during his time with the company. “Brian has been a great asset to the company over the past two years. While we are sorry to see him go, we are pleased that he is remaining within the industry, and we wish him nothing but the best.”

If you have any questions, please feel free to contact Brian (x114) or the SGC offices (800-742-9212).

[glchen]

Sorry to see you leave SGC, Brian. I worked with you on many submissions, and you always provided excellent customer service. Always very quick to respond to emails and postings in this forum and the SGC forum. Definitely a huge loss for SGC.

[chaddurbin]

hey brian i hope psa offered you 4x the money

[HRBAKER]

Brian,
Best wishes and thanks.
Jeff

[Matt]

Brian - you will be missed.

[Mikehealer]

Sorry to see you go, always a pleasure to deal with. I wish you the best in the future.

[Leon]

Hey Brian
It's always been a pleasure to deal with you. I wish you all the best in your future endeavors. If I can ever help you let me know....best regards

[Robextend]

Brian, you will be truly missed. It was a pleasure dealing with you the last couple years and I wish you much success.

Rob

[Joe_G.]

I too am sorry to hear this (for greedy reasons). I'm a low volume submitter but enjoyed working with you and discussing the occassional (what is this submission). Are you able to divulge what lies ahead for you?

[JamesGallo]

NO say it an't so.

Brian was an amazing help with all my registry sets and locating my stolen cards. He will be missed.

Best of luck in your future plans.

I hope the SGC guys get someone to help poor Michael out, as there is just too much to do and he is already over worked and under paid :-P

James G

[M's_Fan]

I seriously doubt he's going to PSA, for several reasons, but also because he will remain a "consultant for SGC on special projects."

Think of all the knuckleheads on this forum (myself included). Imagine having to deal with all of their odd requests and complaints related to grading 100 year old cardboard. Brian did it for several years without fail, very impressive!

[spacktrack]

Thank you all for your kind words and support. It's been a total pleasure dealing with the board members along with countless other collectors whom I've met and helped.

I am not leaving to work for PSA or any company within the hobby. Upon leaving SGC, I will begin dealing cards full time with a focus on baseball from the 19th century to the 1960s.

I will continue to be on this board and others and will continue to attend shows around the country. I have no doubts that I will deal with many of you into the future, but now it will just be in a different capacity.

Thanks again.

Brian

[Edwolf1963]

Brian, will miss you at the Chicago shows, you made working with SGC a pleasure - surely will be missed. Glad to see you'll still be here and in the biz, best of luck in your new endeavors!

Ed

[vintagewhitesox]

Brian is a class act. I wish you the best. It was always nice working with you at SGC.
Looking forward to seeing you at shows now and hopefully buying some cards.

[T206Collector]

...as Brian was terrific to deal with at SGC. Fortunately SGC has a lot of people that are terrific to deal with, including Michael Goldberg and Sean Skeffington, both of whom are tremendously responsive, helpful and friendly.

[Goldberg]

Hi everyone! On December 31, 2010, I left my position as Customer Service Manager of SGC to pursue other endeavors outside the hobby and return to school to complete my degree.

Over the course of my 4 ½ years at the company, I saw and handled an incredible amount of rare and unusual cards, and learned a great deal about this hobby. I added volumes of knowledge to what I already knew from my 30+ years in the card & memorabilia industry, and met a lot of wonderful collectors and dealers – many who have become close friends.

I strived each and every day to provide all of the company’s clients with outstanding customer service, answer every question asked, and treat everyone the way I would hope to be treated if I was the customer.

I feel confident that everyone at SGC will continue to do their very best to provide outstanding customer service and accurate grading, both of which have always been the hallmarks of the company.

Hopefully I will see many of you in the future at various shows around the country.

If anyone would like to contact/email me for any reason, please feel free to PM me through this board.

In closing, I wish continued success for SGC, my former clients, and the entire collecting community. I still intend to be a part of this hobby which has been so good to me for many years to come!

Sincerely,

Michael Goldberg

[Fred]

MG,

I think that most everyone that has used SGC has a positive attitude towards the customer service that was provided. PSA could have learned a lot about customer service by following what you did at SGC.

I don't know you personally but I've spoken to you on the phone in the past and have only positive thoughts about SGC because of what you brought to that company.

Best of luck to you in your future endeavors,

Fred

[Robextend]

Mike, I have almost 1,000 slabbed cards and you have handled just about all of them. Whatever you decide to do I know it will be a success. I am glad I can call you a friend, and please stay in touch...nice to see you on the board!!

Rob

[ethicsprof]

You were always most helpful to me and I, along with many others, will surely miss your sage help at sgc.
great having you on the board, though.
all the best, ole friend

barry arnold

[Kawika]

Michael and Brian were the face of SGC for me and I appreciated their friendly and personal service each time I made a grading submittal. I wish all businesses I deal with offered the same quality of customer service; my life would be a whole lot easier. I am confident that both of these young men will be successful in their future endeavours.

[Rickyy]

Best of luck Michael. Thanks for your prompt responses to queries in the past!

Ricky Y