I love Fed Ex

[paul]

Me: Hello, Fed Ex? I just walked outside and found a Fed Ex tag on my door. It says on it that your delivery guy left it five minutes ago, when I was home. I'm not sure why he didn't knock. Anyhow, can I pick it up today at your offices?

Fed Ex: Let me check to see if the driver can come back right now. (10 minute delay). Sorry, he says he has left your area and can't come back.

Me: Well, can I pick it up at your offices?

Fed Ex: Sure, no problem.

Me: Where is it?

Fed Ex: About 20 miles away.

Me: Gee, that's strange. I live in a city of a quarter million people. I'd think you would have a closer office than that. But, ok, I'll come get it. What time do you close?

Fed Ex: 5:00.

Me: And what time do you expect the package to be back at your offices?

Fed Ex: Around 8:00.

Me: Well that won't work very well, will it?

Fed Ex: No, I'm sorry, it won't. But we can deliver it for you on Tuesday between 9 and 5.

Me: That won't work either. I work for a living and can't stay home all day waiting for a package.

Fed Ex: I understand.

Me: Well, can I pick it up at your office on Monday?

Fed Ex: No, that office is closed on Monday. That's why they won't be delivering it until Tuesday.

Me: Well, can I pick it up at your office on Tuesday?

Fed Ex: Sure, come by any time before 5:00.

Me: Remember that thing I said about working for a living? It's real tough for me to leave work early enough to fight through traffic to go 20 miles out of my way to your office before 5:00.

Fed Ex: You can pick it up next Saturday.

Me: So, the shipper went through the trouble of sending this by Fed Ex because he had some sense of urgency. And you're telling me I have to wait an extra week?

Fed Ex: Yes, sir, I'm sorry.

Me: Can you re-route it to my office?

Fed Ex: No, I'm sorry, the shipper has placed a restriction on the package.

Me: So the only way for me to get my package is to wait a week and drive 20 miles to get it?

Fed Ex: That's correct.

Me: Will Fed Ex keep trying to deliver it to my empty home in the meantime, and then send it back to the shipper?

Fed Ex: Well, to prevent that, we need to make an entry in the system?

Me: Can you please do that?

Fed Ex: I'm sorry, you'll have to call back after the package is returned to the office at 8 pm tonight.

Me: Great.

Fed Ex: Have a nice day!

[Ladder7]

Hilarious... Do yourself a favor, wait the week and drive the extra distance.

[Doug]

I had the same thing happen with a $7500 card. I ended up having to call to have the delivery rescheduled for the next day, then use a vacation day from work so I could sit around the house all day waiting for them to redeliver it.

[yanksfan09]

I had a very similar situation with them when I bought a paintball gun over a year ago. I waited all day long for the thing after I had missed them on previous days (Working). It was a weekend day and I had called them earlier to make sure they were coming that day. I stayed home all day waiting for it instead of going out and doing something. They were supposed to come by 5 or 6 ( they said between 9 and 5 or 6 or something). I waited until about 7pm and called their office and they told me they had made a delivery attempt.

I got very heated because they did not come at all. I waited literally 10 feet from my front door all day watching TV etc... on the couch waiting. They never came, knocked, nor did they leave a slip on my door saying they made the attempt.

I told the person at the office all of this on the phone and after a bit of a verbal tirade from me I made arragements to come pick it up at their office which, suprisingly enough was about 20 miles away.

The crazy thing is, is that they have a major shipping office about 4 miles from my house but said they could not re-route it there for me to pick up for some crazy reason.

It was ridiculuos, I never will use them for shipping and hate it when someone ships something to me via them.

[HRBAKER]

Don't get me started on Fed Ex. I would rather use a wagon train.

[Scott T]

I have never had an issue with Fed Ex or UPS, perhaps due to the following:

1) I live in a small town.
2) I know “the” Fed Ex man, and “the” UPS man.

I know big cities have their advantages, but this is one benefit of living in a small town.

[sox1903wschamp]

I sympathize. I cringe when someone sends my little obsessions via Fed X. Twice I have had to drive 45 miles each way for pickup and I live in a town of about 40k.

[Adam]

So if everyone seems to dislike FedEx here, who do you prefer over them?

[yanksfan09]

Originally Posted by Adam

So if everyone seems to dislike FedEx here, who do you prefer over them?

Anyone......like one poster said " a wagon train"

But in all seriousness, I had a few problems with them and hardly ever get anything shipped by them. I just highlighted the worst experience.

I'd certainly take the regular US mail serivce or UPS anyday.

[slidekellyslide]

Originally Posted by Adam

So if everyone seems to dislike FedEx here, who do you prefer over them?

My mailman.

FedEx and UPS both just throw packages up on my porch and run without knocking. One day I came outside to see what my dog was barking at and it was the UPS man piling up packages (about 10 boxes from Hunt Auctions) on the side of my house...he never knocked at all...I asked him why he didn't knock and he said he thought no one was home...why he thought that when my truck was parked in the driveway I have no clue...I almost never have anything delivered by FedEx except for auction catalogs (in the olden days) and I'd watch the FedEx guy from my window drop and run. One time I found a package sent UPS behind my trash can in my car port...I have no idea how long it had been there.

[V117collector]

Originally Posted by paul

Me: Hello, Fed Ex? I just walked outside and found a Fed Ex tag on my door. It says on it that your delivery guy left it five minutes ago, when I was home. I'm not sure why he didn't knock. Anyhow, can I pick it up today at your offices?

Fed Ex: Let me check to see if the driver can come back right now. (10 minute delay). Sorry, he says he has left your area and can't come back.

Me: Well, can I pick it up at your offices?

Fed Ex: Sure, no problem.

Me: Where is it?

Fed Ex: About 20 miles away.

Me: Gee, that's strange. I live in a city of a quarter million people. I'd think you would have a closer office than that. But, ok, I'll come get it. What time do you close?

Fed Ex: 5:00.

Me: And what time do you expect the package to be back at your offices?

Fed Ex: Around 8:00.

Me: Well that won't work very well, will it?

Fed Ex: No, I'm sorry, it won't. But we can deliver it for you on Tuesday between 9 and 5.

Me: That won't work either. I work for a living and can't stay home all day waiting for a package.

Fed Ex: I understand.

Me: Well, can I pick it up at your office on Monday?

Fed Ex: No, that office is closed on Monday. That's why they won't be delivering it until Tuesday.

Me: Well, can I pick it up at your office on Tuesday?

Fed Ex: Sure, come by any time before 5:00.

Me: Remember that thing I said about working for a living? It's real tough for me to leave work early enough to fight through traffic to go 20 miles out of my way to your office before 5:00.

Fed Ex: You can pick it up next Saturday.

Me: So, the shipper went through the trouble of sending this by Fed Ex because he had some sense of urgency. And you're telling me I have to wait an extra week?

Fed Ex: Yes, sir, I'm sorry.

Me: Can you re-route it to my office?

Fed Ex: No, I'm sorry, the shipper has placed a restriction on the package.

Me: So the only way for me to get my package is to wait a week and drive 20 miles to get it?

Fed Ex: That's correct.

Me: Will Fed Ex keep trying to deliver it to my empty home in the meantime, and then send it back to the shipper?

Fed Ex: Well, to prevent that, we need to make an entry in the system?

Me: Can you please do that?

Fed Ex: I'm sorry, you'll have to call back after the package is returned to the office at 8 pm tonight.

Me: Great.

Fed Ex: Have a nice day!

Paul, how much did it cost for a writen transcript and is it legal to obtain without consent, Is there any good lawyers in the house?