What would you do ?

Popcorn · #1 10-19-2023, 11:42 AM

Sold a lot of cards so it went straight to the buyer. Used registered mail and it was signed for by 4-5 different usps workers along the way. Insured for thousands. Buyer received the package says it is open and the registered tape was peeled off.

Local usps manager said it would have been noticed and returned to me if that was the case.

I’m no longer selling lots or sets. Everything will be singles so eBay receives it first.

- Unbelievable

realbigfatdog · #2 10-19-2023, 12:13 PM

As a 20 year letter carrier, I can tell you first hand how seriously we handle registered mail. If I was handed a registered package or letter in the morning by a clerk (which I have to sign for at the time I recieve it) and I notice that it is damaged or had been tampered with, I'd immediately make it known to the postmaster or supervisor BEFORE I even signed to accept it for delivery. As a carrier, once we sign a piece of registered mail out in the morning, WE are responsible for it. If said piece goes missing, WE are responsible to cover it's value. Carriers can have their wages garnished to cover the insured cost. So unless the carrier who delivered your package was completely stupid, I cant see them tampering with it. Not with a registered package, no way. Just my opinion.

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pawpawdiv9 · #3 10-19-2023, 12:19 PM

Sounds like more questions to ask the buy here...
1- Did the buyer sign for the package??
2-Should be proof of whom signed for it from USPS. RIGHT??
3- Maybe his neighbor got the package, ripped it open not noticing it was not his??
4- Is the buyer asking for a refund/ items missing?

Popcorn · #4 10-19-2023, 12:22 PM

Quote:

Originally Posted by pawpawdiv9

Sounds like more questions to ask the buy here...
1- Did the buyer sign for the package??
2-Should be proof of whom signed for it from USPS. RIGHT??
3- Maybe his neighbor got the package, ripped it open not noticing it was not his??
4- Is the buyer asking for a refund/ items missing?

It was picked up at the post from the buyer. They left him a pick up slip and yes he signed for it.

He’s asking for a return/refund saying he never opened it. I asked him if the cards are inside and he said he won’t open to look, just wants to return.

I can tell from the pictures that the clear tape under the register mail tape was cut. So clearly someone looked in the box.

MichiganMan24 · #5 10-19-2023, 12:44 PM

So annoying. Total jerk behavior. At the end of the day probably not much you can do, but as someone who's sold cards in the past, there's nothing more frustrating than dealing with a customer who wastes your time. Best of luck dealing with it.

Exhibitman · #6 10-19-2023, 12:57 PM

Buyer's a liar: unless you are forced to refund (like via eBay) hang tough and tell him to go **** himself. I'd also go to your local post office and start an investigation. They may have images of the package and his signature.

Eric72 · #7 10-19-2023, 10:43 PM

Quote:

Originally Posted by Popcorn

It was picked up at the post from the buyer. They left him a pick up slip and yes he signed for it.

He’s asking for a return/refund saying he never opened it. I asked him if the cards are inside and he said he won’t open to look, just wants to return.

I can tell from the pictures that the clear tape under the register mail tape was cut. So clearly someone looked in the box.

He signed for it.

Did he receive it and walk out of the Post Office?

If so, I’m inclined to agree with Adam’s line of thinking. Get the Post Office involved. Oh yeah, and tell the buyer to go pound sand.

babraham · #8 10-19-2023, 11:26 PM

Quote:

Originally Posted by Popcorn

I asked him if the cards are inside and he said he won’t open to look, just wants to return.

Empty77 · #9 10-20-2023, 10:48 PM

I'm a buyer, not a seller, and so can comment from that perspective and say everything on that buyers side is messed up---it's not even a credible lie. If it had been tampered with before he got it then the clerk at pickup would have needed to deal with it and he never would have signed for it. Makes no sense.

Exhibitman · #10 10-20-2023, 10:58 PM

He opened it and now he's trying to steal the content and send it back. What's the eBay name of this assclown? Time to blackball someone.

Popcorn · #11 10-21-2023, 09:52 AM

Quote:

Originally Posted by Empty77

I'm a buyer, not a seller, and so can comment from that perspective and say everything on that buyers side is messed up---it's not even a credible lie. If it had been tampered with before he got it then the clerk at pickup would have needed to deal with it and he never would have signed for it. Makes no sense.

Yes I’m 90-10 the buyer is the one who opened the box. When I asked if the cards were okay he said he’s not touching it and wants a return. Was a very odd and suspicious response. You would think he would refuse the package at the clerks desk if it looked open.

jchcollins · #12 10-27-2023, 09:03 AM

& yes, overall to the OP - this sounds heavily suspicious / like buyer’s fraud to me. I’d call their bluff and refuse a refund, especially if you have proof of a registered mail delivery.

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Popcorn · #13 10-30-2023, 07:49 PM

The 30 cards that were purchased:

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Popcorn · #14 10-30-2023, 07:56 PM

The bottom 24 tobacco cards backs are correct with the fronts in the scans.

The top 6 were flipped in the scanner so the Cy Young bare hand is a sovereign back and the McGann is a cycle back. The Brown is a Sweet Caporal and the Keeler is a Piedmont with paper loss.

sb1 · #15 10-31-2023, 05:52 PM

As a collector and dealer with nearly fifty years of using the USPS and many, many Registered packages coming and going, I can assure you 100% no postal employee would accept or deliver the package shown with the edge cut open(or any of the postmarked area compromised).

As others indicated the Postal Inspector will take the ball and run with it, presumably having a very lengthy(or not

) conversation with said purchaser, who will wish he had never tried this little trick.

mikecala98 · #16 10-31-2023, 06:05 PM

If you want to DM me the tracking # I can see if the signature is on there.

Popcorn · #17 10-31-2023, 06:22 PM

Quote:

Originally Posted by mikecala98

If you want to DM me the tracking # I can see if the signature is on there.

Tracking sent, thank you!

Popcorn · #18 10-31-2023, 06:21 PM

Quote:

Originally Posted by sb1

As a collector and dealer with nearly fifty years of using the USPS and many, many Registered packages coming and going, I can assure you 100% no postal employee would accept or deliver the package shown with the edge cut open(or any of the postmarked area compromised).

As others indicated the Postal Inspector will take the ball and run with it, presumably having a very lengthy(or not

) conversation with said purchaser, who will wish he had never tried this little trick.

Yes I’m still waiting on the return. If the cards are missing I intend to go through all the steps with usps fraud department and the police.

I have also used it for many years with 0 problems.