What happens when JSA changes their mind???

[whiteymet]

Hi Guys:

I am NOT an autograph collector. A friend has a Jackie Robinson autographed HOF postcard that he won from what I would consider a major/mid major auction house a few years back. It came with a JSA COA. See below. I have hidden personal info and the auction house who sold it info as well

He asked me to consign it to REA because I was taking some of my items to them. REA said they would resubmit to JSA. I asked why when there is already a COA from them. They replied, "sometimes they change their minds"! REA later notifies me just that. They are returning item for lack of authenticity after JSA examined it. I have no problem whatsoever with REA.

My main question is what recourse does my friend have from the initial auction house? What is JSA's policy if this happens?

Has this happened to any of you? If not what would you do if this situation happened to you?

Any info I can pass along to my friend would be greatly appreciated.

Thanks,

Fred