PWCC Feedback on ebay

[pokerplyr80]

People like that are what's wrong with feedback ratings and review sites like yelp. Rather than working something out directly with a seller or company they just go online and try to hurt their business. This seems like a simple issue that could have been resolved with one call or email. Something like "hey, I just bought 35 hockey cards in your auction. Can you combine shipping charges and send me an invoice?"

[Stampsfan]

First, I find their shipping charges to be a little excessive. $15 shipping on (say) a $50 card seems a little excessive to me. I also recall making a mental note at some point that their shipping charges appeared to have gotten more expensive than I previously recalled.

Originally Posted by pokerplyr80

People like that are what's wrong with feedback ratings and review sites like yelp. Rather than working something out directly with a seller or company they just go online and try to hurt their business. This seems like a simple issue that could have been resolved with one call or email. Something like "hey, I just bought 35 hockey cards in your auction. Can you combine shipping charges and send me an invoice?"

Unfortunately, that's the internet today. You can leave (positive or) negative feedback for anyone on Google, Yelp, or a host of places. And there are no checks and balances to know if the review is from an actual customer.

At least on eBay, you know the person leaving feedback (likely, possibly?) had made a purchase from the seller.

[drcy]

A local restaurant owner said to take Yelp with a grain of salt, because his restaurant got a negative review the week before it opened.

[Peter_Spaeth]

I have had many issues with pwcc but this one seems pretty far down the list. If you are that worried about shipping charges just move on.

[OsFan]

Originally Posted by pokerplyr80

People like that are what's wrong with feedback ratings and review sites like yelp. Rather than working something out directly with a seller or company they just go online and try to hurt their business. This seems like a simple issue that could have been resolved with one call or email. Something like "hey, I just bought 35 hockey cards in your auction. Can you combine shipping charges and send me an invoice?"

It is annoying but at this point I doubt they will be affected in anyway by those neutral feedbacks.

[Leon]

PWCC spends about 2x more than any other company in marketing on this forum. I suspect they spend a lot in other places too. A lot of collectors don't want catalogs nowadays (or rarely open and look at them) although admittedly consignors want them much more often. Have you seen their latest offering on ebay? Some pretty sweet 5 figure cards...not sure about 6 figure but most of us don't buy those. Otherwise, I am sure you said something that was more correct.

[bobbyw8469]

Originally Posted by Leon

PWCC spends about 2x more than any other company in marketing on this forum. I suspect they spend a lot in other places too. A lot of collectors don't want catalogs nowadays (or rarely open and look at them) although admittedly consignors want them much more often. Have you seen their latest offering on ebay? Some pretty sweet 5 figure cards...not sure about 6 figure but most of us don't buy those. Otherwise, I am sure you said something that was more correct.

LOL....there was a shred of truth somewhere in that PWCC rantings. I'm sure there shipping has gone up because their overhead has gone up. It is rare for a seller to charge less than $5 now a days. And imagine, back in the day, sellers used to get to stars dinged for charging that much shipping. Meanwhile, I would love to pay that kind of shipping charge....