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  #1  
Old 06-14-2018, 06:04 AM
cardsnstuff cardsnstuff is offline
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Default possible scam; what are my options?

I am trying to be proactive; lets assume I don't get same card in return or a empty envelope. What is my recourse?

Quote:
We've asked the buyer to ship the item back by Jun 20. Wait until you get the item back before issuing a refund.
You should wait until you get the item back before you refund the buyer. Please ensure that you issue the refund within 6 business days of the item being delivered. If the buyer doesn't send the item back by Jun 20 we may close this return.

Here's what the buyer said

Reason

Just didn't like it

Comments

The card is beautiful but I didn t realize how overextended I became this past month with my expenses. I could really use this $110 for bills. I also didn t realize there was such a noticeable smudge on the back of the card. Sorry for the inconvenience..
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  #2  
Old 06-14-2018, 06:50 AM
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glynparson glynparson is offline
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Nothing there reads scam to me. Why do you think it is? What does his feedback look like? By reading it not just looking at numbers because you canít ding buyers. I wouldnít worry about it honestly if you have a problem when it comes back Iíd contact eBay who probably wonít do much but Iíd at least do that. But honestly donít stress over something that hasnít even happend yet. Thereís enough stress on real stuff, no need to make more up that may not even exist.
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Old 06-14-2018, 07:02 AM
savedfrommyspokes savedfrommyspokes is offline
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I do not see any signs of a scam either...in most cases, if it was a scam, they would return it via a NAD claim in order to return on your dime. In this case, they will be returning at their cost. Also, on buyer's remorse returns ("just didn't like'), you can refund just the cost of the item and not the original s/h that was paid by the buyer.
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Old 06-14-2018, 07:44 AM
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Fballguy Fballguy is offline
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Agree with others...Seem like a pretty sincere and well thought out explanation to be a scam. This is life when you offer returns.
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Old 06-14-2018, 07:47 AM
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If you are worried, I would take a video of the package when it arrives, showing the label and that it is still sealed. Then open it on the video without taking it off camera. I've never had to use this but it is some protection. You can also open it in front of the postal employee who delivers it, but trying to set that up for a $110 card might be too much effort.
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  #6  
Old 06-14-2018, 12:30 PM
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What is your return policy? Buyers remorse is not a reason to acceot a return.
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  #7  
Old 06-14-2018, 12:34 PM
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Quote:
Originally Posted by cardsnstuff View Post
I am trying to be proactive; lets assume I don't get same card in return or a empty envelope. What is my recourse?
There's a difference between being proactive and worrying before it's time to worry. Life is hard enough without unnecessarily adding the latter.
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  #8  
Old 06-14-2018, 12:50 PM
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If you offer 30-day returns, this is just par for the course. I've only had a couple returns since offering it, and both were just like this. One guy was hoping the colors on the card would be more intense or something, and the other just didn't read the description fully and missed a hard-to-see wrinkle.

It doesn't sound like you have anything to worry about in my opinion.
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  #9  
Old 06-14-2018, 01:04 PM
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Quote:
Originally Posted by cammb View Post
What is your return policy? Buyers remorse is not a reason to acceot a return.
I don't think you can put caveats in your return policy.
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  #10  
Old 06-14-2018, 02:56 PM
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Last summer, I was an ebay seller who had a refund decision go against me. The buyer was instructed to return the card and I got an empty envelope. Knowing it was a scam -- he claimed a T206 card I sold him raw was fake -- I took a video of my opening it. I posted about how I handled it, and then copied and pasted below.

This is what happened:

I lost my appeal from PayPal, they closed the case and they released the funds to the perpetrator.

I called PayPal back, following the instructions here:

https://www.paypal.com/us/selfhelp/contact/call

I calmly explained that I was extremely upset, and I was contacting government authorities to open a criminal and civil investigation of PayPal and the eBay user. They reversed or cancelled the decision on appeal, and re-opened the case to give me a chance to upload police reports/complaints, etc.

I uploaded the police blotter from my local PD. I then filed a complaint with the USPS and FBI (Internet Crimes Complaint Center), and uploaded a copy of the submitted complaints. If you get in the same mess, you can click either of these links to get you started. It was very straightforward.

https://www.uspsoig.gov/form/file-online-complaint

https://www.ic3.gov/default.aspx

I also sent the complaints directly via email to the perpetrator. And every time something would happen from these government agencies and they would send me an update on my claims, I would forward those to the perpetrator as well. I kept it as professional and non-argumentative as possible. This was my email to the guy:

"I have filed formal complaints with the FBI Internet Crime Division, the USPS Office of Inspector General, and my local police department. Copies of the FBI and USPS claims are attached. I will send you the police department blotter under separate cover. Finally, I will be uploading copies of all of the complaints on PayPal's Dispute Resolution Center landing page, and I will be sharing with your local police department in Folsam, CA."

That was it. No threats. No anger.

Two things happened almost immediately after this:

(1) I got my first ever email from the perpetrator. He wrote, "your a phyco path dude" (his grammar and spelling, not mine) and told me he was told to destroy the card by ebay and would now instead send me the card back, which he miraculously did. I believe he did not follow what ebay (purportedly) instructed him to do because he knew it was the real deal all along!

(2) PayPal refunded my money!
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