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  #1  
Old 04-02-2006, 03:00 PM
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Posted By: J Levine

Last week I bought two 1911 Obaks (fairly cheap--total for both was $13). The problem was I won them a day and half apart and paid via paypal on both before I knew they were from the same seller. I paid $4 shipping on each and figured I would be fine with that if they were both packed well and shipped either in seperate envelopes or as one with ins. etc. since I got a decent price. Envelope showed up on WEdnesday. A small padded envelope with 52 cents postage....no del. conf., no ins., not even a thank you note. I figured with envelope, postage, time and even gas, he spent at most $3...took me for $5. I e-mailed and asked for $4 back just because that is one shipping charge and to be fair, he did say he combined shipping in the auctions. No response for the last few days to either his ebay e-mail or his paypal...so, if anyone knows D. Krabal from Dayton, OH then drop me a note...otherwise he is on my s-it list. BAD customer service.

Joshua Levine

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Old 04-02-2006, 03:31 PM
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Posted By: martin dalziel


I'm with you - drive me nuts too and it is bad customer service.

I won two auctions from the same seller three days apart. After the first auction ended I paid for the first item via Paypal and paid the shipping. Two days later, when i won the other auction, i realized it was the same seller. I emailed and asked them if they would combine shipping and asked for a shipping discount. They responded and said they couldn't because of the delay between the first and second. Fair enough i thought, and my mistake for not noticing that it was the same seller. Given that they were now sending two packages, it would be reasonable to for them to charge shipping twice.

Problem is, they sent one package with both items in it, and merely pocketed the difference. Thats just BS.

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Old 04-02-2006, 03:47 PM
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Posted By: Andrew Parks

That really stinks. Leave it in their feedback, or use feedback as leverage to get your money back. For me it would not be so much the money as the principle of the action. Teach this seller the idea behind good customer service.

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Old 04-02-2006, 03:55 PM
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Posted By: warshawlaw

If you got the cards for good prices inclusive of shipping, just chalk it up to the costs of the cards. If you don't care about the cards, you could just tell the seller to forget about it when they refuse to discount the shipping. I've done that a few times.

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Old 04-02-2006, 03:57 PM
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Posted By: Lee Behrens

Give the sellers neutral feedback that will catch there attention. That is what the feedback is for. So many people are concerned with there feedback that they do not do the appropriate feedback action.

I also have refused to purchase a group of cards I bought all at once in seperate auctions for a total of $60, he wanted to charge me $12 for all the cards. I told him he could keep the cards and left him negative feedback. I also notifiy the Net54 board, all his cards went really cheap and he also received 2 more negatives (one from a board member who did not heed the warning). Trying to make a few extra dollars cost him at more in the long run.

Lee

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Old 04-02-2006, 04:58 PM
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Posted By: bobbie

Problem with feedback these days is sellers wait to see what your going to leave before they leave you good feedback for a fast payment etc. Then when you leave bad feedback they do the same.

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Old 04-02-2006, 05:07 PM
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Posted By: jay behrens

Don't sweat the retalitory feedback. I've left over a dozen negs in almost 10 years on eBay and have only gotten 2 in return. Besides, if you do get hit with a retaliatory neg, you get to leave a comment so you can mention that fact. Besides, most smart sellers realize that most buyers get negs in retaliation for dinging bad sellers. The only person that really gets hurt by negs is the sellers.

Jay

I like to sit outside, drink beer and yell at people. If I did this at home, I would be arrested. So, I go to baseball games and fit right in.

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Old 04-03-2006, 11:58 PM
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Posted By: J Levine

Okay...finally got a response today from the seller telling me he would refund one of my shipping charges. I will let you all know if it happens and when it does, I will leave positive feedback on ebay and here...

Joshua

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Old 04-04-2006, 12:05 AM
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Posted By: Brett

I hate it when i pay $4 shipping for insured shipping, and it isn't even insured. just in a bubble wrap envelope. which costs about $1 here, plus maybe $1 for a stamp. so i'm out $2. it doesn;t sound like much, but it adds up after a while when you buy alot of cards from different sellers.

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Old 04-04-2006, 06:14 AM
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Posted By: Keith

I don't mind moderate shipping overcharges, but sometimes they can be incredible. I recently won an inexpensive Phila. Eagles media guide from the late 60's. There was no shipping listed and no shipping calculator in the auction. After the auction, the seller had his own checkout system (he is a very prolific seller), and the choices for shipping were 12.50 for parcel post and 15 for priority mail. This for something that would cost 60 cents to ship 1st class, or 2 bucks to ship media mail. Even if he wanted to only ship priority, there is no way this thing would go above 5 bucks. I emailed the seller 4 times for a media rate shipping quote, and he never responded. Now he just started the non-paying bidder process. I think I'll just take the non-paying bidder strike on this one.

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