Is this ebay feedback appropriate?

[alanu]

I received a T202 I purchased on ebay and it came in a plain white envelope in a soft sleeve, no backing. The envelope and card both arrived with no damage. I left positive feedback with this comment:

"Quick shipping, packaging kind of flimsy though"

The seller sent me an ebay e-mail saying I was "class-less" among other things.

Was my feedback comment inappropriate?

[kmac32]

It was accurate but not necessary as long as the item arrived unharmed. Also depends on how much you paid for shipping.

[alanu]

It was free shipping, but I'm not sure how that is relevant other than relating to how fast I received the item.

[freakhappy]

Originally Posted by kmac32

It was accurate but not necessary as long as the item arrived unharmed. Also depends on how much you paid for shipping.

I disagree with some of this response.

So what you are saying is that as long as the package arrives with no harm, it doesn't matter how the seller ships the item? That seems far from what I hope to be reality. So you would be ok with someone sending you a T206 Ty Cobb in a PWE as long as it arrives safely?...Ugh

Alanu, I think you did everyone a service by stating that in the feedback section. Otherwise, no one would know that this seller ships cards out in a very risky way. Feedback, in my opinion, is for this very reason.

You left positive feedback, which was deserved, but the seller's mistake was noted by you (as you should have).

[glchen]

Unless the card cost ~$2 w/ free shipping, I would expect something more than a stamped envelope also. If this happened to me, I would give similar feedback and probably ding some of their stars.

[brickyardkennedy]

By your description, it WAS flimsy shipping. That being the case, you were merely being accurate. If he sticks to this type of packing, eventually he will have a problem that could have been avoided if he had been more conscientious in his packing. If the seller is smart and cares about retaining customers, he'll fix it. I'd rather he charge a couple of bucks for shipping and do it right.

[kmac32]

The old saying of you get what you pay for comes to mind. The main thing is the card arrived safely. Now if you had paid something for the shipping and handling, a whole different senario. Personally, I charge to ship something and I try to do things the right way. Does sound like the email was a little over the top however.

Also no need to worry about a T206 Cobb coming to my home in a plain white envelope as I do not collect T206 cards and only a fool would ship one that way.

[drc]

Your feedback was fine, especially considering you gave him positive feedback.

If you gave him a negative, then there would be valid debate.

I suppose his point was you should have told him of your complaint, rather than publicized it. Which is a fair point.

[Deertick]

Originally Posted by brickyardkennedy

By your description, it WAS flimsy shipping. That being the case, you were merely being accurate. If he sticks to this type of packing, eventually he will have a problem that could have been avoided if he had been more conscientious in his packing. If the seller is smart and cares about retaining customers, he'll fix it. I'd rather he charge a couple of bucks for shipping and do it right.

I agree. But I feel it is NOT appropriate to address your concerns of the future in feedback. A simple email to the seller would suffice. Below is an email exchange I had yesterday with a seller:

Dear (seller),
Although item is described as New (other), button was missing one tip, and rubber grommet was torn at one of the interior holes. It is usable, but I figured you should know.
- Me

Dear Me,
These did come to us new - but I don't always look at them closely prior to shipping. I'll get you a replacement out with todays mail.
Cheers
Seller

Dear Seller,
I just reused my old button and the grommet you sent was better than the one I had so don't worry about it. I just figured I'd let you know to avoid future problems.
- Me

Dear Me,
You are getting another one. lol But you are correct in thinking that I needed to know. It'll help me in making sure that no one else gets a damaged part and I thank you for the clues in what I need to look for.

Thanks!
Seller

[freakhappy]

Originally Posted by Deertick

I agree. But I feel it is NOT appropriate to address your concerns of the future in feedback. A simple email to the seller would suffice. Below is an email exchange I had yesterday with a seller:

Dear (seller),
Although item is described as New (other), button was missing one tip, and rubber grommet was torn at one of the interior holes. It is usable, but I figured you should know.
- Me

Dear Me,
These did come to us new - but I don't always look at them closely prior to shipping. I'll get you a replacement out with todays mail.
Cheers
Seller

Dear Seller,
I just reused my old button and the grommet you sent was better than the one I had so don't worry about it. I just figured I'd let you know to avoid future problems.
- Me

Dear Me,
You are getting another one. lol But you are correct in thinking that I needed to know. It'll help me in making sure that no one else gets a damaged part and I thank you for the clues in what I need to look for.

Thanks!
Seller

That's an awesome exchange between buyer and seller, but the scenario is a little different therefore calling for a different reaction IMO. In the OP situation, the seller packaged the product the way they did on purpose...which was very risky and never should happen. In your situation, it was something where the seller could fix the issue with you and could make it right. I believe the OP could contact the seller, but has no proof that the seller is going to fix the issue. Therefore I think feedback is also there to tell the truth and warn future bidders about the shipping (seller's) practices.

For some reason people are very shy about leaving feedback that reflects the way the transaction actually went. By holding the seller's hand through the feedback, you do nothing but scar the purpose for leaving feedback. There is nothing wrong with leaving honest feedback!