1951 Vets Benefit- Giants VS Red Sox ticket stub- PSA Disappointment!!!

[doug.goodman]

Well, I'm the last guy anybody would expect to come to the defense of an opinion seller, but they have a hard enough time figuring out when the most famous card in the hobby is trimmed, do you guys really expect them to be able to research some weird little fact about game that didn't count in the standings?

Yes, I called it a weird little fact.

To me it's not their mistake, it's a mistake by the guy who paid them money to slab it in the first place, when he didn't mention it to them to put on the label.

Oh, wait, now I get it, the main concern here isn't really the ticket, it's the label of the slab!

Oh, ok, now it all makes sense to me.

Doug



PS :

Originally Posted by VintageHoarder

It's like PSA is deliberately trying to make exhibition games inferior to MLB regular games for some reason.

Maybe it's because MLB considers them inferior, that's why they don't count in the standings.

[VintageHoarder]

Originally Posted by doug.goodman

Well, I'm the last guy anybody would expect to come to the defense of an opinion seller, but they have a hard enough time figuring out when the most famous card in the hobby is trimmed, do you guys really expect them to be able to research some weird little fact about game that didn't count in the standings?

Yes, I called it a weird little fact.

To me it's not their mistake, it's a mistake by the guy who paid them money to slab it in the first place, when he didn't mention it to them to put on the label.

Oh, wait, now I get it, the main concern here isn't really the ticket, it's the label of the slab!

Oh, ok, now it all makes sense to me.

Doug



PS :


Maybe it's because MLB considers them inferior, that's why they don't count in the standings.

Yes, theyre expected to research that....that's why they have a research team. It really doesn't even matter if it's considered inferior or not neither. PSA is simply refusing to do their job for their customers: that's the bottom line here. The game still happened and there was still signifigance to that game. Why bother stabbing it if it's going to be missing significant info?Whether they felt it was a weird request or not, They are a PAID service that WE (the collectors) are relying upon. Customers decide what they would like slabbed and how they prefer it labeled, NOT PSA. They are paid to do a job and are arguing with customers and trying to justify not doing their job. You are right in the fact that it is the original sellers fault to get it slabbed, but we don't know if he mentioned it to them or not. He might have, and PSA refused to label it. They straight out told me they would not relabel it the way I wanted, even if I PAID THEM. Isn't the entire purpose of their existence to please their customers? Yes, but they don't care. They have plenty of them in the masses. They can afford to piss them all off, because they keep going back.This is what happens when a company has a monopoly on the entire hobby: they can treat all their customers however they please without and repercussions. They won't see a penny of my money.

[VintageHoarder]

I mean, if PSA doesn't "count" them, then why even bother grading any of them to begin with? It makes zero sense.

[Snapolit1]

I think PSA will eventually move away from adding this sort of language to tickets altogether. I've submitted tickets and got them to add language like this and I was very happy. But, in their defense, with the volume they are doing, are they going to research every request now that comes in the door. Or are people just going to rip them mercilessly everytime they get something wrong. Not commenting on the OP, but if you see some of the tickets now being sold at auctions . . ."Tom Brady's First Complete Pass at Giants' Stadium" kind of stuff. "Michael Jordans first 15 point college game." Sure, I made those up as examples, but there is a ton of that now. How much time can they possibly spend confirming this stuff. And for exhibition games? Coming soon "Dwight Gooden's First 10 Strikeout Game." In jr. high. I mean they are a grading company not SABR.

[VintageHoarder]

Handling the volume is very simple: with the help of owners willing to submit info of their own personal findings, then that will make PSAs job easier. State where they found the info and let research team confirm it. How hard is that? PSA doesn't want to do their job. If it's too much for them to accurately grade/label tickets and refuse to take any info from owners, then they simply don't need to grade them. They have a job to do and tickets require research...exhibition game or not

[VintageHoarder]

They could always limit the number of submissions they're willing to take. It's not hard to figure this out. Again, they are being PAID to do a job. It's like ordering a dressed cheeseburger from Wendys and getting back a plain burger, then when you complain, you get told to live with it. This is not how customer service works.

[VintageHoarder]

And what if PSA told you they didn't want to relabel your tickets the way you wanted, though? I'm sure you wouldn't be so happy with them. Sure, you got what you wanted, but what if you didn't? See, its easy to dismiss someone else's misfortune and defend PSA when you are one of the ones that got lucky and wasn't rejected. Of course it's easy to defend them...you got treated right.

[Snapolit1]

You can’t order a hamburger at Wendy’s that is gong to take someone 25 minutes to make.

QUOTE=VintageHoarder;2353548]They could always limit the number of submissions they're willing to take. It's not hard to figure this out. Again, they are being PAID to do a job. It's like ordering a dressed cheeseburger from Wendys and getting back a plain burger, then when you complain, you get told to live with it. This is not how customer service works.[/QUOTE]

[doug.goodman]

Originally Posted by VintageHoarder

They could always limit the number of submissions they're willing to take. It's not hard to figure this out. Again, they are being PAID to do a job. It's like ordering a dressed cheeseburger from Wendys and getting back a plain burger, then when you complain, you get told to live with it. This is not how customer service works.

All of your comments are based on an initial assumption that the opinion sellers "care".

They do not care about you.

They do not care about your card.

They do care about your wallet, but only in a shortsighted "give us as much money as you can today" sort of way.

[doug.goodman]

Originally Posted by VintageHoarder

Handling the volume is very simple: with the help of owners willing to submit info of their own personal findings, then that will make PSAs job easier. State where they found the info and let research team confirm it. How hard is that? PSA doesn't want to do their job. If it's too much for them to accurately grade/label tickets and refuse to take any info from owners, then they simply don't need to grade them. They have a job to do and tickets require research...exhibition game or not

Never going to happen.

They couldn't even "research" the most famous card in the world properly.

[doug.goodman]

Originally Posted by VintageHoarder

I mean, if PSA doesn't "count" them, then why even bother grading any of them to begin with? It makes zero sense.

Why bother grading?

That my friend is a very good question.

I would be perfectly happy if the opinion sellers didn't exist. I believe that they have hurt the hobby far more than helped it.

Doug