Memory Lane Gehrig expectation vs reality

[Johnny T]

A gross misrepresentation in my book. Not that my business matters that much to them, but I just removed them from my favorites and will no longer bid in their auctions. No room for this sh*t from a "higher" end AH.

[Republicaninmass]

Originally Posted by Johnny T

A gross misrepresentation in my book. Not that my business matters that much to them, but I just removed them from my favorites and will no longer bid in their auctions. No room for this sh*t from a "higher" end AH.

But many still bid and consign with PWCC.

I just don't get it

[Johnny630]

Originally Posted by Republicaninmass

But many still bid and consign with PWCC.

I just don't get it

They do and it’s more then just them It’s all of the majors.

[calvindog]

To my knowledge -- and someone can correct me if I'm wrong -- ML doesn't have a history of doctoring scans. They've had some issues in the past for sure, but doctoring scans is not one of them. I suspect it was just a screwup and I think they'll come through in the end.

Furthermore, I don't see how this is even a close call. When you bid on cards in an auction, the scans are high resolution. Why should you have to ask for more scans unless you see a problem with the card and you want another image? If the card otherwise looks good, there's no reason to ask for any more info.

[vthobby]

Originally Posted by calvindog

To my knowledge -- and someone can correct me if I'm wrong -- ML doesn't have a history of doctoring scans. They've had some issues in the past for sure, but doctoring scans is not one of them. I suspect it was just a screwup and I think they'll come through in the end.

Furthermore, I don't see how this is even a close call. When you bid on cards in an auction, the scans are high resolution. Why should you have to ask for more scans unless you see a problem with the card and you want another image? If the card otherwise looks good, there's no reason to ask for any more info.

They have a history now. The fact that it is taking this long to resolve is bad. This is simply an open and shut case.

All the reason I deal with only 1 auction house. REA.

Gave up on most of the big ones years ago after seeing rampant issues.

It is disgusting what some of the big one's do.

HA stands for just that. Ha! Ha!

I also know that HA had nothing to do with this thread but HA stands for Ha! Ha! All day.

[Snowman]

Originally Posted by vthobby

They have a history now.

No, they don't. I don't understand how this turned into a discussion about them doctoring scans or photoshopping images or anything like that. There is no reason to come to that conclusion. They're scanning cards and failing to disclose creases that don't show up in the scans. They're not doctoring images.

Originally Posted by vthobby

The fact that it is taking this long to resolve is bad. This is simply an open and shut case.

Ya, we'll see how it goes. I sent it back to them.

[Casey2296]

Good luck on a quick resolution, I can't imagine ML would die on this hill.

[Stonepony]

[QUOTE=Snowman;2413573]No, they don't. I don't understand how this turned into a discussion about them doctoring scans or photoshopping images or anything like that. There is no reason to come to that conclusion. They're scanning cards and failing to disclose creases that don't show up in the scans. They're not doctoring images.



My contention would be that no AH should present an image of an item that has little semblance to what the card actually looks like. That is deceiving, intentional or not. Yeah it’s easy to fix the “ problem” after a complaint, but just a little quality control should prevent it in the first place.

[Johnny T]

Originally Posted by Republicaninmass

But many still bid and consign with PWCC.

I just don't get it

I stopped buying from PWCC years ago.

[BeanTown]

Originally Posted by Johnny T

I stopped buying from PWCC years ago.

I still don’t understand how PWCC stayed in business for all these years. Being banned from eBay and the focal point of an FBI (active or unactive) investigation is pretty amazing.

I will agree with a post above that in todays market. Good descriptions and hi res images should save auction houses time on the phone, and having graphic artists on the payroll.

[Snowman]

Originally Posted by BeanTown

I still don’t understand how PWCC stayed in business for all these years. Being banned from eBay and the focal point of an FBI (active or unactive) investigation is pretty amazing.

I will agree with a post above that in todays market. Good descriptions and hi res images should save auction houses time on the phone, and having graphic artists on the payroll.

There's a bit of irony in your post here. PWCC, love them or hate them, is BY FAR the most accurate auction house when it comes to disclosing flaws and providing quality images. In their premier auctions, they even have rotating videos from every angle at super high resolution and have a guy narrating it as he points out every minor defect on the cards. And even their standard scans for cheaper stuff is extremely high resolution. You can zoom in 100x and see even see the print dots and grains in the paper fibers. You may not like them for other reasons, but in terms of the customer experience, they're second to none and it's not close.

[Republicaninmass]

Originally Posted by Snowman

There's a bit of irony in your post here. PWCC, love them or hate them, is BY FAR the most accurate auction house when it comes to disclosing flaws and providing quality images. In their premier auctions, they even have rotating videos from every angle at super high resolution and have a guy narrating it as he points out every minor defect on the cards. And even their standard scans for cheaper stuff is extremely high resolution. You can zoom in 100x and see even see the print dots and grains in the paper fibers. You may not like them for other reasons, but in terms of the customer experience, they're second to none and it's not close.

Ummm what about the cards they sold to a buyer, the buyer doctored, and then consigned back to pwcc in a new holder. They didn't disclose those.

I'll pass, they won't miss my revenue

[Snowman]

Originally Posted by Republicaninmass

Ummm what about the cards they sold to a buyer, the buyer doctored, and then consigned back to pwcc in a new holder. They didn't disclose those.

I'll pass, they won't miss my revenue

Do you honestly believe that there's a single consignment company on the planet that is immune to this behavior? Because they all sell doctored cards. By the truck loads. Most high grade vintage cards have been altered in some way.

[BeanTown]

Originally Posted by Snowman

There's a bit of irony in your post here. PWCC, love them or hate them, is BY FAR the most accurate auction house when it comes to disclosing flaws and providing quality images. In their premier auctions, they even have rotating videos from every angle at super high resolution and have a guy narrating it as he points out every minor defect on the cards. And even their standard scans for cheaper stuff is extremely high resolution. You can zoom in 100x and see even see the print dots and grains in the paper fibers. You may not like them for other reasons, but in terms of the customer experience, they're second to none and it's not close.

Maybe you got confused on my post. I’m amazed on how PWCC is still in business after being kicked off eBay and having an FBI investigation on them. PERIOD.

The second part of my post was on auction houses (ANY) and how they they should use Hi Res images. Its rare I ever do business with PWCC for many reasons. Glad you’ve had success with PWCC Snowman. Maybe you know Brent personally or might even be an investor.

[Snowman]

Originally Posted by BeanTown

Maybe you got confused on my post. I’m amazed on how PWCC is still in business after being kicked off eBay and having an FBI investigation on them. PERIOD.

The second part of my post was on auction houses (ANY) and how they they should use Hi Res images. Its rare I ever do business with PWCC for many reasons. Glad you’ve had success with PWCC Snowman. Maybe you know Brent personally or might even be an investor.

PWCC was kicked off ebay because they were launching a platform to compete against them, not because they were caught shill bidding. ebay attempted to tarnish their reputation. I don't know Brett at all, but I live right up the street from ebay's headquarters and I know a lot of people that work there. They've been trying to recruit me for years. I know how ebay operates.

The FBI investigation turned out to be a nothing burger. Zero charges were filed. Just as I, very loudly, predicted would be the case.

[japhi]

Originally Posted by BeanTown

I still don’t understand how PWCC stayed in business for all these years. Being banned from eBay and the focal point of an FBI (active or unactive) investigation is pretty amazing.

I will agree with a post above that in todays market. Good descriptions and hi res images should save auction houses time on the phone, and having graphic artists on the payroll.

Because at the end of the day, the majority of collectors don't care. They want stuff, and if an auction house has the stuff they want, they will bid on it. Auction houses, TPG's, etc are all very aware of this.

If Mastro popped up with an AH tomorrow , and he had great "stuff", it would all sell for market value.

[Johnny630]

Originally Posted by japhi

Because at the end of the day, the majority of collectors don't care. They want stuff, and if an auction house has the stuff they want, they will bid on it. Auction houses, TPG's, etc are all very aware of this.

If Mastro popped up with an AH tomorrow , and he had great "stuff", it would all sell for market value.

You speak the truth sir, What you said is the facts and the reality of collectors they don’t care if they have the cards they will Bid and Buy regardless. Card Trumps All.

[Snowman]

Originally Posted by Johnny630

You speak the truth sir, What you said is the facts and the reality of collectors they don’t care if they have the cards they will Bid and Buy regardless. Card Trumps All.

Ya, I will buy cards from auction houses I dislike. But I won't consign with them... So it definitely hurts an AH to mistreat their customers. They want consignments more than they want buyers.

[Peter_Spaeth]

I think you will get your money back and this was probably some unintentional screwup. Cautionary tale though for how much difference scan settings can make.

[Leon]

My bet would be on this conclusion. I have firsthand experience on buying a currency in NM-MT and it having a good sized indention in it, after in person inspection. I was told the large type scanner the company used didn't pick it up. It was a quick refund...

Originally Posted by Peter_Spaeth

I think you will get your money back and this was probably some unintentional screwup. Cautionary tale though for how much difference scan settings can make.

[Aquarian Sports Cards]

Originally Posted by Johnny T

A gross misrepresentation in my book. Not that my business matters that much to them, but I just removed them from my favorites and will no longer bid in their auctions. No room for this sh*t from a "higher" end AH.

I don't think what "end" the auction house is on should have any impact on how they conduct their business. If this was a smaller or "low end" auction it would be OK???

[bnorth]

Originally Posted by Aquarian Sports Cards

Which is why a good auction house writes an accurate description in addition to the best scan they can provide.

Says the fine gentleman with some of the best descriptions in the business.

Originally Posted by Aquarian Sports Cards

I don't think what "end" the auction house is on should have any impact on how they conduct their business. If this was a smaller or "low end" auction it would be OK???

LOL, no it is only OK when the AH/seller is a friend who does it to others.

[raulus]

Originally Posted by Aquarian Sports Cards

I don't think what "end" the auction house is on should have any impact on how they conduct their business. If this was a smaller or "low end" auction it would be OK???

I'm guessing that this post was intended to suggest that we might expect these sorts of shenanigans from some two-bit seller/shyster on eBay, but not from a reputable AH.

[griffon512]

My guess is whoever wrote the description did not have the card in hand. I imagine with many auction houses -- and especially for lots that are middle or lower tier -- the short description is based on the scan the writer is given rather a firsthand review of the card.

In any case, I'd be very surprised if the auction house doesn't allow a refund or offer a workable solution for both parties. As an aside, the main writer for this auction house knows every aspect of the hobby inside and out. He wouldn't be deceitful about the condition of the card, and I'm confident the same is true of the auction house overall. Best to allow them the full opportunity to make this right.

[CardPadre]

Originally Posted by griffon512

As an aside, the main writer for this auction house knows every aspect of the hobby inside and out.

I wonder who he let write the Goudey Ruth #181 descriptions for this last auction. The blue highlighted text is from the actual auction lot description.

[griffon512]

Originally Posted by CardPadre

I wonder who he let write the Goudey Ruth #181 descriptions for this last auction. The blue highlighted text is from the actual auction lot description.

Ooohhhh, what a gotcha moment! Alert the New York Times!