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  #1  
Old 09-07-2017, 01:59 PM
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GregMitch34 GregMitch34 is offline
Greg Mitchell
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Default PSA "express" service

PSA received my order at inflated and mandatory rate and (a few days later) on August 26 finally logged it in, with 5-business-day turnaround. Today is September 7. You do the "math."
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Old 09-07-2017, 02:05 PM
doug.goodman doug.goodman is offline
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Quote:
Originally Posted by GregMitch34 View Post
PSA received my order at inflated and mandatory rate and (a few days later) on August 26 finally logged it in, with 5-business-day turnaround. Today is September 7. You do the "math."
Evidently the people who get paid for their opinions also have their opinions on what constitutes a business day.
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  #3  
Old 09-07-2017, 02:58 PM
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Chr!$ M!ll!c@n
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Surprised it was logged Aug26- that was the weekend.
Here what I look at:
Aug28 (Mon)
Aug29 (Tues)
Aug30 (Wed)
Aug31 (Thurs)
Sept1 (Fri)
Sept4 (Mon) --don't count Holiday
Sept 5 (Tues)
Sept 6 (Wed)
Sept7 (Thurs)...and so on.

Hopefully it was sent out Fri, if not Tues...give it another day
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Last edited by pawpawdiv9; 09-07-2017 at 03:00 PM.
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Old 09-07-2017, 03:26 PM
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Default By this point in time,

complaining about psa missing a turnaround time is like complaining water is wet.
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  #5  
Old 09-07-2017, 04:09 PM
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I had a 5 day turnaround seriously take 30 days.
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  #6  
Old 09-07-2017, 04:11 PM
RedsFan1941 RedsFan1941 is offline
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this is the first i have heard about psa's poor customer service or failure to meet a deadline. your experience must be the exception rather than the rule.
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Old 09-07-2017, 04:17 PM
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Quote:
Originally Posted by RedsFan1941 View Post
this is the first i have heard about psa's poor customer service or failure to meet a deadline. your experience must be the exception rather than the rule.
LOL, you forgot the little sarcasm emoji at the end, I fixed it for you.
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  #8  
Old 09-07-2017, 04:59 PM
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GregMitch34 GregMitch34 is offline
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they should have policy of refunding half your fee after 10 business days, and full refund after 15....since you are PAYING for the express service...if they want less pressure, then just charge less to begin with and make express, say, 8 days.
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Old 09-07-2017, 05:02 PM
RedsFan1941 RedsFan1941 is offline
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why should they do that? you've been around, you've read the complaints all these years. and yet you still paid the fee and sent them your cards. so, again, why should they do anything of the sort?
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Old 09-07-2017, 10:26 PM
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Quote:
Originally Posted by RedsFan1941 View Post
why should they do that? you've been around, you've read the complaints all these years. and yet you still paid the fee and sent them your cards. so, again, why should they do anything of the sort?
+1

I don't use SGC, so I am at their mercy.

On a 5 day sub I start calling them on day 7. By day 10 they usually start giving me free subs for the delay.
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