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  #1  
Old 01-09-2018, 09:48 PM
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greenmonster66 greenmonster66 is offline
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Default Ebay Negative Feedback

Would like your thoughts on an Ebay Transaction I recently had. I sold an item a few weeks back. Unfortunately I misplaced the item and looked everywhere for it in my house. Never sold it, just misplaced it. Told buyer and sent him an apology note and fully refunded his $$ asap. Tonight he goes ahead and left me negative feedback. Does this seem fare?
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Old 01-09-2018, 09:51 PM
Aquarian Sports Cards Aquarian Sports Cards is online now
Scott Russell
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I've been in your shoes, and while I would hope for understanding, it wouldn't surprise me. I had someone leave me negative over a $7 card that they thought I misgraded without even contacting me first. I work like hell to avoid it but I couldn't blame a buyer for dinging me in a situation like yours.
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Last edited by Aquarian Sports Cards; 01-09-2018 at 09:51 PM.
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Old 01-09-2018, 10:02 PM
thetruthisoutthere thetruthisoutthere is offline
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The problem is that Ebay does not allow sellers to Neg buyers or they might think twice about leaving a seller Negative Feedback.

I recently purchased an item on Ebay and finally after three lies and 20 days, Ebay issued me a refund, but I still didn't leave the seller negative feedback.
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Old 01-09-2018, 10:08 PM
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@ndrew woo.dfin
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You must have missed the other thread. I would say your 50/50 with the board on whether it was good or bad so I'm not going there again😎

It's sucks to get a negative but you can reply to it and let other buyers know what happened if they check your feedback.
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Old 01-09-2018, 10:19 PM
bbcard1 bbcard1 is online now
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Shouldn't be a big deal if you have decent feedback. He could have cut you a break and not filed negative feedback, but he probably wasn't completely out of bounds dinging you, the way I see it. No, I wouldn't have left negative.
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Old 01-10-2018, 01:05 AM
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I've had same thing happen a couple times over the years. I would always offer a great deal on something else, or offer to send a more valuable item in place of the one I lost. I've never got a negative, but I also make it very clear I want to make up for my mistake.
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Old 01-10-2018, 08:06 AM
savedfrommyspokes savedfrommyspokes is online now
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I have been on both ends.

As a buyer, I have a near infinite amount of understanding if a seller loses a fixed priced item I have purchased at market price. However, when a seller loses an item I won via auction, at a better than market price, than I am not as happy. My feedback in a case like this will likely depend on how frequently this happens to the seller. If they exhibit a history of not honoring winning bids, feedback will obviously not be positive.


As a seller, I sell fixed price items and following my apology to a buyer for misplacing their purchase, my first offer is to locate a close as possible replacement followed by a refund or credit towards another item.
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Old 01-10-2018, 09:21 AM
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Quote:
Originally Posted by thetruthisoutthere View Post
The problem is that Ebay does not allow sellers to Neg buyers or they might think twice about leaving a seller Negative Feedback.
Thats the way it should be. Buyers should not have to worry about retaliatory feedback if the seller messes up. The system is not perfect but its better than the old way
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Old 01-10-2018, 09:27 AM
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It think it's a dick move and feedback under those circumstance. If you quickly explained what happened and gave a refund I think completely unnecessarily. No harm, no foul.

Last edited by Snapolit1; 01-10-2018 at 09:28 AM.
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Old 01-10-2018, 09:44 AM
silvor silvor is online now
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Quote:
Originally Posted by thetruthisoutthere View Post
The problem is that Ebay does not allow sellers to Neg buyers or they might think twice about leaving a seller Negative Feedback.
I buy and sell various hobby related stuff on ebay. I think the sellers brought this on themselves in some ways. I bought a tape recorder advertised as "great condition" back when sellers could leave negative feedback. When I opened it, it smelled like horrible smoke, all except one light was burned out and the reverse function on the deck didn't work. So, I asked to send the item back (this was before the whole dispute process). He told me no. Just absolutely refused to do anything. What could I do except leave negative feedback? Thing is, he threatened to leave ME negative feedback.

As a seller now, I sort of figure I need to take returns, I need to describe every little issue and I need to work with the buyers. All that said, I try to sell on Craigslist first.
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