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  #1  
Old 03-03-2018, 12:20 PM
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Jim65 Jim65 is offline
Jam.es Braci.liano
 
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Default Lost package PayPal claim

I bought an item on eBay, package was sent with tracking and made it as far as my local post office where the scans stopped about 3 weeks ago. I went there and they looked for the package and could not find it. Will PayPal refund me when the package was clearly sent but didn't get to me?
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Old 03-03-2018, 01:01 PM
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vintagetoppsguy vintagetoppsguy is offline
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Quote:
Originally Posted by Jim65 View Post
I bought an item on eBay, package was sent with tracking and made it as far as my local post office where the scans stopped about 3 weeks ago. I went there and they looked for the package and could not find it. Will PayPal refund me when the package was clearly sent but didn't get to me?
As long as it doesn't show as delivered, you'll get refunded. I had a similar situation happen in January. The tracking history just stopped with no progress. The seller refunded my money, I didn't even have to get PayPal involved. The package later showed up, I contacted the seller to make them aware and resent payment.
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Old 03-03-2018, 01:11 PM
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Jim65 Jim65 is offline
Jam.es Braci.liano
 
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Quote:
Originally Posted by vintagetoppsguy View Post
As long as it doesn't show as delivered, you'll get refunded. I had a similar situation happen in January. The tracking history just stopped with no progress. The seller refunded my money, I didn't even have to get PayPal involved. The package later showed up, I contacted the seller to make them aware and resent payment.
Thanks. The seller has perfect feedback and is asking me to be patient which I'm fine with, but eventually patience wears out.
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Old 03-03-2018, 05:18 PM
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D. Bergin D. Bergin is offline
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Post Office has been brutal lately. Here's the tracking on a package I sent to the Chicago area in late January.

This was a Priority Mail package. Got from my place to the Chicago area in two days.

Then it bounced around there for two more days.

...and then it disappeared for 12 days.

Coincidentally reappeared on the very same day I filed a tracking alert and missing item claim on it.

....and then bounced around Chicago area depots for 4 more days, getting several scans at exactly 12:42 pm on 3 seperate days (how to explain that, I have no idea).

Finally shows up, no worse for wear, according to the buyer, on the 14th. 3 weeks after it was sent out.




February 14, 2018, 6:37 pm
Delivered, In/At Mailbox
PARK RIDGE, IL 60068
Your item was delivered in or at the mailbox at 6:37 pm on February 14, 2018 in PARK RIDGE, IL 60068.

February 14, 2018, 9:02 am
Arrived at Post Office
PARK RIDGE, IL 60068

February 13, 2018, 6:45 pm
Arrived at USPS Regional Destination Facility
PALATINE IL DISTRIBUTION CENTER

February 13, 2018, 12:42 pm
In Transit to Next Facility
On its way to PARK RIDGE, IL 60068

February 12, 2018, 12:42 pm
In Transit to Next Facility
On its way to PARK RIDGE, IL 60068

February 11, 2018, 12:42 pm
In Transit to Next Facility
On its way to PARK RIDGE, IL 60068

February 10, 2018, 2:42 am
Arrived at USPS Regional Destination Facility
ELK GROVE VILLAGE IL DISTRIBUTION CENTER

January 29, 2018, 12:03 pm
In Transit to Next Facility
On its way to PARK RIDGE, IL 60068

January 28, 2018, 12:03 pm
In Transit to Next Facility
On its way to PARK RIDGE, IL 60068

January 27, 2018, 12:03 pm
In Transit to Next Facility
On its way to PARK RIDGE, IL 60068

January 26, 2018, 3:03 am
Arrived at USPS Regional Origin Facility
SPRINGFIELD MA NETWORK DISTRIBUTION CENTER

January 25, 2018, 4:24 pm
USPS picked up item
NEW BRITAIN, CT 06052

January 25, 2018, 1:07 pm
Shipping Label Created, USPS Awaiting Item
NEW BRITAIN, CT 06052

January 25, 2018
Pre-Shipment Info Sent to USPS, USPS Awaiting Item

Last edited by D. Bergin; 03-03-2018 at 05:19 PM.
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  #5  
Old 03-03-2018, 05:21 PM
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D. Bergin D. Bergin is offline
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You have a pretty extensive window to get your money back from Paypal relatively easily, as long as tracking doesn't show as "delivered".
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  #6  
Old 03-04-2018, 06:10 PM
edtiques edtiques is offline
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You'll have absolutely no problem getting your money back if it wasn't shown as delivered. The Post Office lost 3 of my packages I sent out last month,although one did finally show up after 3 weeks. I had to reimburse my other 2 buyers,it wasn't their fault.
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Old 03-12-2018, 10:34 PM
PowderedH2O PowderedH2O is offline
Sam Lemoine
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Last month I had a package sent from Detroit to me in High Point, NC. It got to Greensboro, NC in 2 days. Greensboro and High Point border each other. From Greensboro it went to Atlanta, bounced around Atlanta for 3 days, then got back to Greensboro. Then, it went back to Atlanta and then back to Greensboro. On the third trip it finally went to High Point and I got it. The seller addressed the package perfectly. No reason for how the USPS does things sometimes.
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