Absurd PWCC Shipping Cost........BEWARE

[autograf]

To be fair................

I just received a $7.00 credit from PWCC.

"With the envelope and COA together the size is larger than a normal sized card. We have however as a one time courtesy given you a partial refund on your shipping. Thank you very much for participating in our auction."

I'm still paying $8.00 for shipping but either through this forum or whatever force of nature, they [kind of] did the right thing. Just wanted to be sure they got their due.

[irv]

Originally Posted by autograf

To be fair................

I just received a $7.00 credit from PWCC.

"With the envelope and COA together the size is larger than a normal sized card. We have however as a one time courtesy given you a partial refund on your shipping. Thank you very much for participating in our auction."

I'm still paying $8.00 for shipping but either through this forum or whatever force of nature, they [kind of] did the right thing. Just wanted to be sure they got their due.

That'd be my guess.

[soxandcubbies]

Let me say this, I don't believe, at least in PWCC's case that shipping is one of the reasons that makes them one of the top sellers. Proper shipping goes the sale, any self respecting seller with tell you that. And I don't remember them always charging high shipping costs, they were pretty reasonable at one time. The quality of the items that they auction off is the main reason anyone follows them. I bought 3 Triple Folders from them a while ago and they wanted charge me 45 dollars. After contacting them they reduced the cost to 20. It's overkill, no doubt about it.

Jim

[RCMcKenzie]

I like PWCC. Why can't they consolidate shipping? A normal ebay seller would. That said, love these 2 new ones even if I paid way too much for shipping.

[Yoda]

Originally Posted by soxandcubbies

Let me say this, I don't believe, at least in PWCC's case that shipping is one of the reasons that makes them one of the top sellers. Proper shipping goes the sale, any self respecting seller with tell you that. And I don't remember them always charging high shipping costs, they were pretty reasonable at one time. The quality of the items that they auction off is the main reason anyone follows them. I bought 3 Triple Folders from them a while ago and they wanted charge me 45 dollars. After contacting them they reduced the cost to 20. It's overkill, no doubt about it.

Jim

Won a couple of nice items in PWCC's last auction and was so relieved that, when paying my invoice, there was no 20% vig and no Fl sales tax attached. I didn't even check the shipping charge.

[Dpeck100]

Originally Posted by soxandcubbies

Let me say this, I don't believe, at least in PWCC's case that shipping is one of the reasons that makes them one of the top sellers. Proper shipping goes the sale, any self respecting seller with tell you that. And I don't remember them always charging high shipping costs, they were pretty reasonable at one time. The quality of the items that they auction off is the main reason anyone follows them. I bought 3 Triple Folders from them a while ago and they wanted charge me 45 dollars. After contacting them they reduced the cost to 20. It's overkill, no doubt about it.

Jim

So you think if we were reading stories of buyers have cards arrive that are damaged it wouldn't hurt their sales?

They understand the transaction process and it involves making sure the product makes it to its final destination in the condition it was listed in.

Common sense business practice here.

[soxandcubbies]

Understood, but there is a reasonable cost that can be associated with the sale with regard to shipping. I've bought thousands of cards on ebay over the years and maybe had 3 or 4 times when a card arrived damaged. Those were from cards thrown in a paper mailer with no protection at all. Hey, you don't mind paying 50 or 100 dollars for shipping on your cards, then by all means be my guest. As for me, I believe there's always a happy medium.

Jim

[Dpeck100]

Originally Posted by soxandcubbies

Understood, but there is a reasonable cost that can be associated with the sale with regard to shipping. I've bought thousands of cards on ebay over the years and maybe had 3 or 4 times when a card arrived damaged. Those were from cards thrown in a paper mailer with no protection at all. Hey, you don't mind paying 50 or 100 dollars for shipping on your cards, then by all means be my guest. As for me, I believe there's always a happy medium.

Jim

I have never purchased a card that would require such a fee as they insure the cards shipped. That said if I bought a card for 20k or 50k I wouldn't blink at paying that fee to feel confident it was coming in the condition I purchased it.


One of the major issues with collectibles is many are low population and aren't exactly replaceable at the snap of a finger. PWCC packaging and shipping takes all concern out of the equation. I think everyone has opened their mailbox with excitement to get their recent purchase and looked at the package and said "I can't believe this motherF+++++ shipped it this way!!" to themselves. Most of the time even with awful packaging the card arrives in fine condition and you move on. But what if it doesn't? The transaction went from exciting to stressful to potentially infuriating.

If I am running a business I am taking the route of dramatically higher quality shipping supplies and packing and passing it on to the customer. The first time I purchased a card from PWCC I paid $8 for shipping and thought it seemed steep. As soon as I got it in hand I was thrilled to pay it.

So many consumer business's spend a ton of money on packaging because it helps create a brand. Everything PWCC does from their listings on EBAY to their shipping to their advertising to their graphs and charts are done to build their brand. Everything is high quality.

I have never consigned a card but after dealing with both PWCC and Probstein it wouldn't even take a second of thought to make my decision and the dramatically better packaging is one of the factors in this.

[irv]

Originally Posted by Dpeck100

I have never purchased a card that would require such a fee as they insure the cards shipped. That said if I bought a card for 20k or 50k I wouldn't blink at paying that fee to feel confident it was coming in the condition I purchased it.

Nor would most people who had that kind of money to spend on cards.

My problem with their shipping, and others is, it doesn't make much sense paying more or equal amounts for shipping than what you paid for the card.

I was glad to read the OP got a rebate. I asked once, after winning a $20 card from them if there was anything they could do with the shipping, but all I got was a sorry, those are our fees.

I knew the cost going in so it's no ones fault but mine, but after that transaction, and others, I quickly started looking around a little more carefully/patiently and found many others out there who don't charge near what they charge, and that was before they raised their current shipping fees.

[SMPEP]

Originally Posted by Dpeck100

I think everyone has opened their mailbox with excitement to get their recent purchase and looked at the package and said "I can't believe this motherF+++++ shipped it this way!!" to themselves. Most of the time even with awful packaging the card arrives in fine condition and you move on. But what if it doesn't? The transaction went from exciting to stressful to potentially infuriating.

At least for me ... close to 100% of the time I think this is NOT because someone sent something in a flimsy manner. It's because they covered the package with enough tape to wrap an elephant, put it in a box large enough for a TV, had multiple layers of bubble wrap and taping inside ... and I need to go to school to get a PhD just so I could figure out how to open the freaking thing! And it was all for a low grade, $4 common.

Those sellers I stop buying from immediately. I figure since I'm not driving a hybrid ... this is my contribution to saving the planet. You're all welcome.

Cheers,
patrick