Very bummed out....what are my options?

[slidekellyslide]

So I won this item on ebay on Saturday night.

http://cgi.ebay.com/ws/eBayISAPI.dll...T#ht_500wt_947

..I paid immediately with my paypal and got a note from the seller telling me that it was shipped out on Monday...well this seller lives only 50 miles from me in Omaha so I figure I'll have the package at the latest on Wednesday no matter what method they shipped it. On Thursday I contacted the seller and asked what method was used to ship it and they said it was sent priority and they gave me the tracking number...this morning I looked up the number and it showed that it was set to be delivered....my wife was home all day and never heard the mailman...I got home from running errands and saw that the mail was in my mailbox, but no sign of a package.

I ran out and did some more errands thinking that the postal carrier must have not gotten my package on his truck this morning....I started thinking maybe if I go down to the post office they'll have it there...well when I got there they looked it up in the computer and it showed as "Delivered"...they then called the postal carrier and he said he left the package on my front porch. As far as I know the only people on my porch today besides my family was the postal carrier and someone delivering flyers for a home repair company...I searched through the trash and found the wadded up flyer and called the company to ask them who was delivering those flyers and he asked me why...I explained my situation and he refused to give me their names....so I called the police and handed all the info to them.

Now what are my options here? I paid $284 for the photo (with tax and shipping), and it was sent without signature confirmation or insurance. Am I just screwed because it shows delivered? Anyone know if I can still claim with paypal? How do I do that?

[Tcards-Please]

Sounds like a tough break Dan. Not sure there is a whole lot that can be done. The carrier says that he left it on the porch, so I would think that removes any liability on the seller. It will be hard to prove the person handing out flyers took it, unless someone witnessed them taking it.

Depending on what type of homeowners policy you have, some cover it (less the deductible).

Good luck.

r/
Frank

[bobbyw8469]

Anything over $250 needs to be sent Signature Confirmation. I smell a scam....since the seller DID NOT send the item the way PayPal dictates to be protected, I would file a claim.....

[Anthony S.]

I think a brick through that florist's window would be a good start.

[chris122868]

BOBBYW8469 Is correct !!! The seller by ebay rules. Says anything over $250.00 has to have signature confirmation as soon as you talk to someone from ebay/paypal you will be REFUNDED. THANKS,CHRIS

[slidekellyslide]

The seller just told me I'm out of luck since I didn't ask for insurance or signature confirmation....anyone know the number for ebay customer service?

[Tcards-Please]

Originally Posted by bobbyw8469

I smell a scam....since the seller DID NOT send the item the way PayPal dictates to be protected, I would file a claim.....

Where is the "scam"? The postal carrier says that he left it on the porch. Are you saying that the postal carrier is lying and took the package?

[Edwolf1963]

Hey Dan, you may want to call eBay Cust Svc and explain the situation - see if you have an recourse. After all, what do you have to lose..? They've been helpful with me in the past.

I agree that there may be nothing they can or will do given USPS shows delivered, but it was also left unsecured on your porch as well as uninsured (which I thought was or going to be a requirement?) I believe when push comes to shove, the item has to show delivered/received by you for the transaction to be completed - now that may be a simple USPS remark showing delivered or something more like signature, I don't know..? Either way, again, can't hurt to contact eBay Cust Svc and ask.

PS - don't bother with Live Chat. Whoever they have manning those things are usually clueless :-)

[rp12367]

Go to you post office, I have had this happen twice and both times box was at post office, lots of mailmen scan items back at there truck then if your not home they can't un-scan so them so they go to post office and wait to be picked up....

[PolarBear]

Legally speaking the buyer may have a right to file a claim against the seller but morally speaking, I don't think he should.

I know it stinks, but why go after someone you know isn't at fault just for the money?

Better to go after the real crook, (flyer guy or post office), and not get your money back, than to go after an innocent person just for money.

[slidekellyslide]

I just got a call from my wife who said the mailman just delivered the package....I feel like an idiot, but I was freaked out when the postal carrier said that he had left it on my porch...not only that, but he recalled I had two packages and he left one in the mailbox and the other on the porch because it said "Do not bend" on it...well he did leave the package from Goodwin and Co. (Catalog sent priority) in my mailbox so I figured he knew wtf he was talking about and that it had to have been stolen. I don't know if I acted irrationally or not, but I was very upset about losing that photo and may have acted a little hastily.

[rhettyeakley]

Glad to hear it Dan, that isn't really a "replacable" item so I know you are much happier with the item then the cash back!

-to hunterduchess, I understand where you got the two threads mixed up so I take back what I said about never dealing with you, I would be pretty steamed if it were me in the other instance as well!

-Rhett

[slidekellyslide]

Thanks Rhett.

[GoldenAge50s]

Glad to hear it worked out for 'ya! Nothing more maddening than to think/know a package was delivered, yet you can't find it & don't have it!

All kinds of scenarios run thru one's mind as to where it is & where to turn.

[T206Collector]

Originally Posted by slidekellyslide

I just got a call from my wife who said the mailman just delivered the package.

Hindsight is 20/20, but the first thing I did when I began reading this thread was to look for the "hey, it just showed up on my doorstep" post. I've had loads of weird problems with USPS, UPS and FedEx, but 99.9% of them got resolved in a day or two. There is something to be said for being a little patient.

Glad you got the package!

[slidekellyslide]

Yeah, I'm a little embarrassed to have jumped the gun like that, but I was so antsy to get the package that I figured it must be at the post office or still on the truck...and when the postal carrier said he had put it on my porch I panicked a bit.

[Edwolf1963]

Hey Dan - glad it showed up! This way everyone wins! No worries on acting hastily, easy to see how emotions would have run high here - just fall on your sword w/the Seller and move on :-) Tomorrow it'll all be a memory.

Ed