Are all Ebay Shoppers Stupid??

[Jenx34]

Is it me or is it impossible to sell multiple items to one buyer without them screwing up waiting for an invoice to combine shipping?

The last 4 buyers I have had (not including ones that are members here and who communicate well ahead of time) have paid for multiple cards without waiting for a combined shipping invoice, even when I have replied to messages from them with DO NOT PAY specifically stated.

Tonight, I messaged a guy and told him to buy two cards, DO NOT PAY and I would get an alert and send him an invoice. So, he buys two cards and pays for one immediately, then messages me asking me to erase the shipping off the other.

The previous customer bought 9 cards and paid $31.50 in shipping on cards that cost roughly $15. Again, he had messaged me and I had given him specific instructions.

Just frustrated.

[savedfrommyspokes]

To avoid all of the frustration, can't you automate your checkout settings so that on multiple single card purchases the ebay checkout system will automatically cap the s/h on your buyer's purchases?

[mechanicalman]

The answer to your question is no.

[Mountaineer1999]

With my handset I cannot commit to buy without it making me pay. Laptop works as it should and I can wait for invoice.

[JoeDfan]

Originally Posted by Mountaineer1999

With my handset I cannot commit to buy without it making me pay. Laptop works as it should and I can wait for invoice.

My phone ebay app does the exact same thing to me. So maybe that is the issue?

[Fballguy]

Originally Posted by mechanicalman

The answer to your question is no.

If you're responding to the question about automating combined shipping, I don't think this is true. I've run the gamut of shipping experiences as a buyer and I know there are some sellers who have combined shipping automated and it works fine.

I know other times, when I've tried it, it's impossible to commit to buying without paying for it and thus pay full shipping for each one.

I offer free shipping when I sell stuff...cuts down on the headaches.

[rp12367]

I bought a few cards a couple weeks ago and requested an invoice. The seller contacted me and said I am the one of the few people that request a combined shipping invoice. He said he issues so many refunds on shipping that it's crazy. It just makes no sense to me.

[Jay Wolt]

Originally Posted by savedfrommyspokes

To avoid all of the frustration, can't you automate your checkout settings so that on multiple single card purchases the ebay checkout system will automatically cap the s/h on your buyer's purchases?

That can work if the buyer buys multiple cards then pays.
Many times I've had buyers buy 1 card at a time & pay for it, then buy another & pay for it and so on.
I bundle them up and ship them together.
I lose a little bit of money for each Paypal transaction, but I'm happy for the multiple sales.

[Marchillo]

As a buyer only I have just as many complaints to sellers for shipping issues. Some sellers are obviously trying to increase their margins with shipping fees. This is one of the reasons I give so many props to Greg Morris. It's $3 no matter how many single cards (I think eBay caps invoices at 40) but it keeps me bidding on more items and I am sure he makes up the shipping from people like me bidding on things we otherwise might skip and increasing the prices whether I win or I don't. There is one seller in particular whose stuff I really like, but his shipping policies are absurd. Even when you buy a few items you are waiting to see what he will come up with for a combined price. At the end of the day its definitely cost this seller business from me. He has great feedback but about a dozen neutrals on these shipping issues. He is pretty upfront about it so if you don't like it move on. But my point is that he definitely could do a lot more business and probably make more money if he had more reasonable shipping policies.

But yes from the OP's original point I always wait for an invoice when combining items. If its been 24 hours than I remind the seller. If there is an eBay promotion or bucks promotion involved I will email the seller a few times to try to expedite the process so I can take advantage of the offers.

[mybuddyinc]

As a mainly seller, it is VERY frustrating. I always like to combine s/h. But I do realize many buyers just pay for separate items, for reasons stated above. I then have to refund the extra s/h. That's basically the only way I can figure out making things right.

I'm usually not a negative person, but I think ebay does this on purpose. Once they made the decision to take a small percentage of s/h fees, they make it hard to combine s/h. As they will make a bit more from individual purchases.

It actually has gotten so frustrating to me, now I do Free S/H on all my listings. So now, a buyer can buy as many cards, and I don't have to worry about it any more.

Not fun, Scott

[vintagetoppsguy]

From a buyer's perspective, sellers are the exact same way. Tonight I bought two graded cards from the same seller. Shipping is $3.95 per card, but the listing says the shipping is capped at $4.95 max. So, I go to pay for the two cards, but I notice the shipping shows $7.90 ($3.95 X 2). So, I tried to commit to the purchase and clicked the "Request total from seller" link, but I got a message from eBay saying the seller doesn't combine shipping. Huh? So if the seller doesn't combine shipping, how do I take advantage of the shipping discount?

https://www.ebay.com/itm/1974-TOPPS-...72.m2749.l2649

https://www.ebay.com/itm/1974-TOPPS-...72.m2749.l2649

[Jenx34]

David, the only thing I can think of is there is a listing setting that says "require immediate payment on Buy It Now Purchases" or something to that effect. If they have that checked (and they may not know they do) that may be why you get that message. I went through and made sure mine did not have that option checked.

In that situation, I would wait and just message the seller. When someone buys a card, I immediately get a notification that reads "Sold - Awaiting Payment" I typically message the buyer to ask if they are buying multiple cards at that point and never wait for them to ask for an invoice. Once I know they are done, I fix the invoice and get it to them right away.

The guy tonight said he tried to request an invoice and accidentally paid. We got things straightened out tonight, but this is the 4th or 5th multiple card buyer in a row that has done this, a couple in much bigger sums. Sorry for venting my frustration!

Originally Posted by vintagetoppsguy

From a buyer's perspective, sellers are the exact same way. Tonight I bought two graded cards from the same seller. Shipping is $3.95 per card, but the listing says the shipping is capped at $4.95 max. So, I go to pay for the two cards, but I notice the shipping shows $7.90 ($3.95 X 2). So, I tried to commit to the purchase and clicked the "Request total from seller" link, but I got a message from eBay saying the seller doesn't combine shipping. Huh? So if the seller doesn't combine shipping, how do I take advantage of the shipping discount?

https://www.ebay.com/itm/1974-TOPPS-...72.m2749.l2649

https://www.ebay.com/itm/1974-TOPPS-...72.m2749.l2649

[bnorth]

It is not just eBay. I purchased 2 items from a seller on here from 2 different listings. They charged me the shipping from both listings even thought they sent the items to me in the same package. Price was still cheap enough I just paid it.

[Ronnie73]

With so many changes over the years with Ebay, many buyers don't realize that when they want to buy more than one item from the same seller but when you click Buy It Now on the first item, it sends you straight to Paypal. To avoid this, don't click Buy It Now but click Add To Cart. Do the same with the other items from the same seller. Once done, go to your shopping cart and request total from seller. At this point, you commit to purchasing the items and they get locked in as you being the buyer. Now just wait for an invoice from the seller with combined shipping and everyone is happy. Problem is, when Ebay made the payment due immediately change, they never explained in detail how to avoid that and request an invoice from the seller.

[toledo_mudhen]

Attention eBay Shoppers - There is a Blue Light Special in aisle 3

[vintagetoppsguy]

Originally Posted by Ronnie73

To avoid this, don't click Buy It Now but click Add To Cart. Do the same with the other items from the same seller. Once done, go to your shopping cart and request total from seller. At this point, you commit to purchasing the items and they get locked in as you being the buyer. Now just wait for an invoice from the seller with combined shipping and everyone is happy.

In my situation above, that's exactly how I did it. That's how I always do it when I'm looking at multiple items from the same seller. So, I decided on the two cards above, went to my cart to checkout, clicked the "Pay only this seller" option (I had other items in my cart from other sellers) and that's when it tried to charge me twice for shipping - it didn't apply the shipping discount. So, I backed up, and clicked the "Request total from seller" option knowing I would commit to the purchase and just wait for the invoice. Instead, I got an immediate message from eBay saying the seller doesn't combine shipping. Sure, at that point I could have messaged the seller and waited for them to correct it on their end, but I would have risked losing the cards to another buyer.

So, what you described is the way it's supposed to work, but my guess is that the seller didn't have their shipping discounts set up properly.

[Leon]

Originally Posted by bnorth

It is not just eBay. I purchased 2 items from a seller on here from 2 different listings. They charged me the shipping from both listings even thought they sent the items to me in the same package. Price was still cheap enough I just paid it.

Well that is stupid. Unless due to the weight there was extra shipping charges (and not a buck more due to another card) then I think that is pathetic. Who was the seller? Another seller just got booted for poor antics in the T206 section here (link below). "Crap" on our BST will not be put up with for long. Had your seller not combined shipping, and I was the buyer, I might have told him to take a hike with his cards...

http://www.net54baseball.com/showthread.php?t=252683

.

[bnorth]

Originally Posted by Leon

Well that is stupid. Unless due to the weight there was extra shipping charges (and not a buck more due to another card) then I think that is pathetic. Who was the seller? Another seller just got booted for poor antics in the T206 section here (link below). "Crap" on our BST will not be put up with for long. Had your seller not combined shipping, and I was the buyer, I might have told him to take a hike with his cards...

http://www.net54baseball.com/showthread.php?t=252683

.

In my case I believe it was an honest mistake. I bought from the seller before this happened and have since.

The seller lists a lot of stuff on here. In one listing the items had prices including shipping. The other listing had items priced before shipping. My guess is he just looked at the prices added them together then added shipping. Like they say sometimes BLEEP happens.

Both items had great prices so I just paid what he asked and I am sure we are both happy.

[Gradedcardman]

No, of course all ebay shoppers are not stupid. Some are simply anxious to complete the sale and don’t read all the information. That’s it, their human.

[pokerplyr80]

Originally Posted by Gradedcardman

No, of course all ebay shoppers are not stupid. Some are simply anxious to complete the sale and don’t read all the information. That’s it, their human.

What makes you think he's their human? He could belong to anyone, or no one at all.