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Old 11-24-2018, 12:52 PM
Butch7999's Avatar
Butch7999 Butch7999 is offline
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Default How did you handle renege by eBay vendor?

We're certain this has happened to several members here, but it's a novel experience for us,
so we're wondering how you handled it when an eBay vendor reneged on an auction you'd won.

In a nutshell, won an auction with an automated snipe Monday afternoon. It went fairly cheap,
although we did have to outbid another potential buyer. Physically large item with reasonably large S&H.
Paid as soon as we got home Monday evening, adding, as we always do, a friendly note asking the vendor
to take care in packaging.

Monday night the vendor messages us via eBay to say how shocked and insulted he was
that anyone would have the nerve to tell a "retired postal inspector" how to package for shipping,
and that he was going to lose money on the deal because eBay forced him to include a too-low shipping price.

We replied via eBay telling him there was nothing to be shocked or insulted about, and that
we'd happily reimburse him actual shipping costs after the item arrived.

Tuesday morning he writes demanding more money (off eBay) for shipping, then again asking if
we'd received his demand (we hadn't, we were out and not at our e-mail). We deliberated that night
whether or not to pony up.

We were about to respond Wednesday morning when we found he'd already written again to declare
that the "48-hour deadline" had passed (huh?), and since we'd not acceded to his demand, he was
cancelling the sale.

Obviously the whole thing is just this joker not getting whatever price he'd wanted for his item,
but just maybe he should've started the bidding higher. And just maybe a vendor with 1500 feedback
should know how to adjust the shipping price. It doesn't appear we've been hit with a non-paying bidder strike,
but we'd love to sock it to this clown somehow. Any ideas?
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Old 11-24-2018, 12:59 PM
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Leon Leon is offline
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A punch to the gut seems warranted. Karma is his worst enemy. I would let it go at this stage in my life (if I were you). Twenty or thirty years ago I would have been more enraged. But now, things just piss me off and I tend to let them go more easily.
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Last edited by Leon; 11-24-2018 at 01:51 PM.
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Old 11-24-2018, 01:08 PM
Aquarian Sports Cards Aquarian Sports Cards is offline
Scott Russell
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You can share his off ebay emails looking for more money with Ebay. They won't take kindly to that. Ebay basically doesn't care what anyone does, unless it costs THEM fees.
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Old 11-24-2018, 01:25 PM
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icollectDCsports icollectDCsports is offline
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If it would be difficult to find and/or obtain another like item and you really want to keep the transaction alive, I'd reach out to eBay to let them know you still want and expect the seller to send the item, sharing the communications from him to you. Maybe eBay will threaten the guy with suspension or revocation if he doesn't follow through.
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Old 11-24-2018, 01:26 PM
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Butch7999 Butch7999 is offline
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Thanks for the early responses so far. And apologies for our ambiguity -- he wrote via eBay messaging
to demand we send him more money privately off eBay, not writing us privately off eBay.
Seems self-incriminating.

Leon, that's probably wise advice, but we've adhered to that most of our lives and it just seems like
it gives some people license to walk all over us. Now that we've been card-carrying AARP members
for many years and it feels like time's growing short, we're less inclined to take things lying down...

iCollect, yeah, a scarce item for sure, but not terribly rare, let alone unique -- we'll eventually see another
and in much better condition, just not for the very nice price at which we won that auction. The guy's
attitude ticked us off as much as not receiving what we'd promptly paid for (he did refund us).
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Last edited by Butch7999; 11-24-2018 at 01:31 PM.
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Old 11-24-2018, 01:53 PM
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Leon Leon is offline
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I admit to not always practicing what I preach. ....but in theory it's great.

Quote:
Originally Posted by Butch7999 View Post
Thanks for the early responses so far. And apologies for our ambiguity -- he wrote via eBay messaging
to demand we send him more money privately off eBay, not writing us privately off eBay.
Seems self-incriminating.

Leon, that's probably wise advice, but we've adhered to that most of our lives and it just seems like
it gives some people license to walk all over us. Now that we've been card-carrying AARP members
for many years and it feels like time's growing short, we're less inclined to take things lying down...

iCollect, yeah, a scarce item for sure, but not terribly rare, let alone unique -- we'll eventually see another
and in much better condition, just not for the very nice price at which we won that auction. The guy's
attitude ticked us off as much as not receiving what we'd promptly paid for (he did refund us).
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Old 11-24-2018, 02:07 PM
roarfrom34 roarfrom34 is offline
Bill H@e1ig
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I hope leave appropriate feedback as well
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Old 11-24-2018, 02:15 PM
Aquarian Sports Cards Aquarian Sports Cards is offline
Scott Russell
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If he sent you that message on ebay it's even easier to report him as they can look up his communications when you call.
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Old 11-24-2018, 05:48 PM
chalupacollects chalupacollects is offline
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Quote:
Originally Posted by Aquarian Sports Cards View Post
If he sent you that message on ebay it's even easier to report him as they can look up his communications when you call.
Yes call ebay tell them about the communications and they will not take kindly to it....
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Old 11-24-2018, 07:37 PM
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egbeachley egbeachley is offline
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I probably would have sent the cash then, after the item arrived, let eBay know I felt pressured in order to get the item and ask eBay for a refund.
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