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Old 11-16-2012, 11:35 AM
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Default Lost package through LA USPS sort facility

I recently sold a card to a buyer in Canada last month with insurance (thank god!) and it made it to a sort facility in Los Angeles, CA but then fell off the face of the Earth. When I filed for claim through Ebay ship cover I got reimbursed in no time. I don't know if that means the USPS truely lost it or if refund is just made in advance. Also from my understanding the USPS sort facilities in Los Angeles have had problems with losing packages and reports of an internal theft ring.
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Old 11-16-2012, 11:56 AM
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......and sometimes packages to Canada get stuck in Customs for a couple months at a time. There's still a possibility that it shows up, I think.
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Old 11-16-2012, 12:04 PM
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I'm convinced that some postal workers aren't the sharpest tools in the shed. On October 29th, I received PayPal payment for an eBay item, and it was mailed out later that same day. It was going from Houston, TX to Norwalk, CT. Somehow the package got misrouted and ended up in Chicago. Now, I understand that mistakes happen so Iím not faulting the post office for that. Hereís where the stupidity comes in. Once the package got to Chicago and it was discovered that it was misrouted, they sent it back to Houston. Huh? Why not just send it on to its destination from Chicago? Wouldnít that make a lot more sense than sending it back to Houston? What should have been a 2 or 3 day trip took 15 days. Fortunately, the eBay buyer was very understanding. And we as taxpayers wonder why the USPS has lost $15.9 billion this year alone. Itís real simple: inefficiency.

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Old 11-16-2012, 12:36 PM
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Quote:
Originally Posted by vintagetoppsguy View Post
I'm convinced that some postal workers aren't the sharpest tools in the shed. On October 29th, I received PayPal payment for an eBay item, and it was mailed out later that same day. It was going from Houston, TX to Norwalk, CT. Somehow the package got misrouted and ended up in Chicago. Now, I understand that mistakes happen so Iím not faulting the post office for that. Hereís where the stupidity comes in. Once the package got to Chicago and it was discovered that it was misrouted, they sent it back to Houston. Huh? Why not just send it on to its destination from Chicago? Wouldnít that make a lot more sense than sending it back to Houston? What should have been a 2 or 3 day trip took 15 days. Fortunately, the eBay buyer was very understanding. And we as taxpayers wonder why the USPS has lost $15.9 billion this year alone. Itís real simple: inefficiency.


Well, it's mostly because of pension promises that they are 15.9 Billion in the red.

They have become more and more inefficient and erratic over the past year or two because they've laid off thousands and closed hundreds of sort facilities to try and close that gap...........and the service has suffered.
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Old 11-16-2012, 12:54 PM
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Quote:
Originally Posted by D. Bergin View Post
......and sometimes packages to Canada get stuck in Customs for a couple months at a time. There's still a possibility that it shows up, I think.
I hope that doesn't mean I have to give the money back to ship cover, because I already refunded the buyer in full.
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Old 11-16-2012, 12:58 PM
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Quote:
Originally Posted by vintagetoppsguy View Post
And we as taxpayers wonder why the USPS has lost $15.9 billion this year alone. It’s real inefficiency.
I agree with inefficiency part, however the USPS stopped receiving tax subsidies in 1971, fyi.

http://www.nalc.org/postal/perform/s...html#subsidize

Last edited by christopher.herman; 11-16-2012 at 12:59 PM.
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Old 11-16-2012, 02:57 PM
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I have to say in fairness to the Post Office, most all of my shipments are delivered lightning fast. As an ebay seller, I often drop off many packages with cards in regular bubble envelopes via First Class Mail. The 3oz ones (1 PSA card) have a shipping cost of $1.64, and the 4oz ones (SGC or BVG) are $1.81. I live near the San Francisco Bay area, and in many cases, these are delivered across the country within 2 days. Most all of them are delivered within 3 days. Just this past week, I dropped off a package via First Class at the Post Office Tuesday afternoon PST, and it was delivered two days later in Maryland to the eager buyer who needed it quickly for a gift. If that is not efficiency, I don't know what is. (And I don't have any relatives working for the Post Office either. ) I do have the rare package that ends up like what happened to vintagetopps guy also. This one was sent from the San Francisco area to the buyer in New Jersey, for some reason got sent back from New Jersey to Ohio, where it camped out for a couple of days. Finally, it was sent back from Ohio back to New Jersey where it was finally delivered. This is the rare exception, however, rather than the rule.
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Old 11-16-2012, 03:13 PM
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Quote:
Originally Posted by D. Bergin View Post
......and sometimes packages to Canada get stuck in Customs for a couple months at a time. There's still a possibility that it shows up, I think.
Yes, quite possible. Also keep in mind that USPS doesn't truly track 1st Class packages to Canada. The "tracking trail" will always die at the sort facility immediately before crossing the border to be handed off to Canada (or any other country's) postal system. Here in the southeast, all international packages go through Miami, FL, where they get scanned and then "disappear" for a week or more before finally being delivered to the buyer. Even after delivery though, if you check the tracking, it will still show the last scan as being in Miami, FL. For this reason, I quit giving tracking numbers to international buyers because I got tired of them e-mailing me a week after I shipped it and asking why their package had been sitting in Florida for the last few days and could I please call them and check on it. It sounds mean, but it's easier to just let them know when it shipped and not give them any tracking info at all.

I have no idea how eBay would handle an insurance claim for a package that was eventually delivered. Unless the buyer has a strong conscience, most probably won't complain about getting a full refund and the item too, so it's unlikely that eBay would ever know.
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Old 11-16-2012, 03:22 PM
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I ship USPS First Class very often, at least 8 packages a week, and most often the packages get there in 3 days or less. There is the odd exception like 2 weeks ago when I needed to get a time-sensitive document to a county in NJ in order to settle my Mother's estate (estate - now that's and over statement!) and paid the extra money for the priority envelope and deliver confirmation and tracking. The stupid thing sat in Kearney, NJ for more than a week before they decided it was time to move it on. Figures the one time I lay out the extra for the special service and that's when they decide to screw up!

But seriously, for all the times I have used USPS in the past 3 years they come through much, much more than they don't. Now if we could get the workers at the post office service desk to move at a normal speed instead of slow-mo...
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Old 11-16-2012, 06:34 PM
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The LA USPS facility is an entryway to Canada (I have a feeling that they gather it all together at the LAX facility and either fly it or truck straight through the border) and have noticed that some of my mail to Canada gets stuck there. Been told by USPS employees that customs slows it down and the tracking trail ends in the US. So no tracking once it hits Canada.

Joshua
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