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Go Back   Net54baseball.com Forums > Net54baseball Postwar Sportscard Forums > WaterCooler Talk- Off Topics

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  #1  
Old 09-23-2019, 01:59 PM
Brucepug Brucepug is offline
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Default Usps insurance claim/ ebay return question.

I know this is a bit off topic for a baseball card group but since there is no doubt expensive ebay and usps experience, I hope some one can give me some advice
I sold a WORKING alienware laptop on ebay last week. I shipped it and insured it for full cost priority shipping. It was shipped in besides a box with packing in w travel laptop bag.
It is being returned by the buyer who claims that claims the lcd screen on it no longer works. He initiated a return which ebay accepted and have to send him a return label. My question is supposing on return it was not tampered with and is infact broken, how likely it is and what I would need to file a successful insurance claim.


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Old 09-23-2019, 06:51 PM
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buymycards buymycards is offline
Rick McQuillan
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Default Insurance claim

You can file online at USPS.com.

https://www.usps.com/help/claims.htm

You may be able to win this one. Make sure that you save all of the original packaging and take photos of the box to see if the box was damaged.

USPS is very picky on these kind of claims. There have been many instances of people shipping broken laptops to a friend and then claiming insurance for damage.

Good luck. Rick
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Old 09-25-2019, 07:15 PM
Brucepug Brucepug is offline
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Of course he didnít send back the original box, and isnít responding to messages. I had to open an eBay complaint, but I think Iím probably going to be out of luck. Probably was damaged in shipping most likely ironically...
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Old 09-26-2019, 01:08 PM
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Robert Williams
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Quote:
Originally Posted by Brucepug View Post
Of course he didnít send back the original box, and isnít responding to messages. I had to open an eBay complaint, but I think Iím probably going to be out of luck. Probably was damaged in shipping most likely ironically...
Why didn't he file the claim on his end? he had the item and the packing material. I had to do that with a Royal Doulton figurine.
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Old 09-26-2019, 01:38 PM
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Al Richter
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Can a buyer, who did not buy the insurance, make a claim for it ?
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Old 09-26-2019, 03:03 PM
Brucepug Brucepug is offline
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He finally did respond he said the box arrived ďdisfiguredĒ but he signed and then threw out the box. He has a lot of feedback and seems to have a comp business on it. I am really disappointed, if it arrived damaged with his experience he shouldve known to either take pictures or save the box. He did neither.


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