psa research department Complete incompetents

[judgejules1]

They graded them, but wouldn't distinguish between the two.

SCN_0039.jpg

SCN_0040.jpg

[swarmee]

Not many of their decisions on these make sense. Remember, they still don't label the various tobacco brands of T205s. And that is a hugely popular set with large multiples for the rare backs.

[Exhibitman]

Originally Posted by judgejules1

They graded them, but wouldn't distinguish between the two.

Attachment 303444

Attachment 303445

O/T but I thought you might find this interesting:



On the left is a Mays proof I have. It is a "Printed in USA" version. The one on the right is for size comparison.

[ChiSoxTony]

Based on my experience, PSA simply doesn't have enough folks devoted to customer service, let alone enough knowledgeable folks. It took them over a month to respond to an email I sent them about a mislabeled 1960 Armour coin. I deal with a lot of different businesses, professionally and personally, and cannot think of another business in ANY field that takes anywhere near that long to respond. Simply substandard.

Once they did respond, they offered to fix the mislabeled 1960 Armour "Milwaukee Braves" Aaron (labeled as the "Braves" variation) for me for free. This included free shipping to them and free return shipping. They did this even though it wasn't part of a grading order that I submitted; I bought it that way on eBay. GREAT response after TERRIBLE response time = insufficient manpower.

[swarmee]

Originally Posted by ChiSoxTony

Once they did respond, they offered to fix the mislabeled 1960 Armour "Milwaukee Braves" Aaron (labeled as the "Braves" variation) for me for free. This included free shipping to them and free return shipping. They did this even though it wasn't part of a grading order that I submitted; I bought it that way on eBay. GREAT response after TERRIBLE response time = insufficient manpower.

This is part of their grade guarantee. Any misidentification on the flip is considered a "mechanical error" and will be reholdered at no charge to the owner.

[ChiSoxTony]

Originally Posted by swarmee

This is part of their grade guarantee. Any misidentification on the flip is considered a "mechanical error" and will be reholdered at no charge to the owner.

They’ll do it at no charge. They just don’t guarantee responding during the owner’s lifetime


Sent from my iPhone using Tapatalk

[hcv123]

I am now waiting over a month for a response on them incorrectly labeling 1968 discs as 1967. In the time waiting for a response I received back another submission with 4 mistakes out of 16 submissions - 1970 and 1971 super square cornered proofs labeled as regular supers (graded "A"). Also 2 no grades on items included in master set registry!!!

If I was sgc - now is the time to offer some type of major crossover incentive!

[frankhardy]

While we are all complaining about PSA, I have a couple of things to say.

Some of you remember a 1952 Topps Mickey Mantle that I owned briefly back in 2008.....it was recolored over the entire background. It was in the ballpark of the same color, but a little brighter. It is believed to have been recolored by some kid way back in the 1950s. Anyway, the card is 100% legitimate with pixels being present under magnification, etc. I personally talked to Joe Orlando about the card and expressed my desire to have it slabbed in an authentic holder. We probably talked about 15 minutes. I described to him in detail this card and he was perfectly fine with slabbing it. He even said that they had slabbed a T206 Cobb with almost the entire back missing. In short, I was 100% assured that they would slab this card. So, I sent it in and ....of course.... they said that the background was colored to much for them to slab.

Also, I own a very rare 1998 Topps Sportzcubz Complete Set. I have been told multiple times that PSA would holder any card that is listed in the SCD. These Sportzcubz are listed in the SCD. I called to confirm before I sent them in.....and of course, they would not holder because they said that they are prototypes. So, I sent to Beckett. The entire set now resides in BGS slabs.

[TheNightmanCometh]

I recently called to get pricing on grading an autographed baseball and the guy didn't know who Tom Glavine was. Tom Glavine!