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  #1  
Old 05-22-2018, 08:53 AM
hcv123 hcv123 is offline
Howard Chasser
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Join Date: Sep 2009
Location: NY
Posts: 3,427
Default Auction house shipping times - very interesting

So, I recently won lots in 3 auctions - Heritage ended in April, REA and Small Traditions.

Payments were withdrawn from my account on the following dates and the items were shipped/received on the following dates:

REA - funds withdrawn May 21st, items received May 21st - unbelievable!

Small Traditions - funds withdrawn May 15th, notice of delivery with tracking expected to receive tomorrow May 23rd - very reasonable

Heritage - funds withdrawn May 7th. Still no package (it was 1 card) - unacceptable. I called and spoke with someone this morning who communicated -"it should have been shipped out last week" - she was going to make some noise to see what was going on with my card and e-mail me to let me know. I believe that was about 30+ minutes ago - no email yet.



I know REA has a stunning reputation for rapid shipping. Anyone have similar not so good experience with Heritage?
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  #2  
Old 05-22-2018, 09:07 AM
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aljurgela aljurgela is offline
Al Jurgela
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Join Date: Jul 2010
Location: South Carolina
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Quote:
Originally Posted by hcv123 View Post
So, I recently won lots in 3 auctions - Heritage ended in April, REA and Small Traditions.

Payments were withdrawn from my account on the following dates and the items were shipped/received on the following dates:

REA - funds withdrawn May 21st, items received May 21st - unbelievable!

Small Traditions - funds withdrawn May 15th, notice of delivery with tracking expected to receive tomorrow May 23rd - very reasonable

Heritage - funds withdrawn May 7th. Still no package (it was 1 card) - unacceptable. I called and spoke with someone this morning who communicated -"it should have been shipped out last week" - she was going to make some noise to see what was going on with my card and e-mail me to let me know. I believe that was about 30+ minutes ago - no email yet.



I know REA has a stunning reputation for rapid shipping. Anyone have similar not so good experience with Heritage?
+1 REA Super Fast... Had to wait 3 weeks for Heritage and 3 phone calls to customer service. Disappointed.
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  #3  
Old 05-22-2018, 09:11 AM
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Peter_Spaeth Peter_Spaeth is online now
Peter Spaeth
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Heritage can be on the slow side, but it doesn't bother me because I am not in a rush and if I get a good buy I am fine with waiting since I know what to expect. Plus you get a lifetime supply of packing peanuts.
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My avatar is a sketch by my son who is an art school graduate. Some of his sketches and paintings are at
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He is available to do custom drawings in graphite, charcoal and other media. He also sells some of his works as note cards/greeting cards on Etsy under JamesSpaethArt.

Last edited by Peter_Spaeth; 05-22-2018 at 09:13 AM.
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  #4  
Old 05-22-2018, 09:24 AM
x2drich2000 x2drich2000 is offline
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Join Date: May 2009
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I've had mixed results with Heritage. Most recently shipping seemed a bit slow, but I have also had them ship my items almost the same day they received my payment.

DJ
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Current Wantlist:
E92 Nadja - Bescher, Bridwell, Cobb, Donovan, Doolan, Doyle (with bat), Lobert, Mathewson, Miller (fielding), Tinker, Wagner (throwing), Zimmerman
E/T Young Backrun - Need E90-1, T216 (all versions)
E92 Red Crofts - Anyone especially Barry, Shean, and Evers
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  #5  
Old 05-22-2018, 09:48 AM
Rich Falvo Rich Falvo is offline
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I've only had good experiences with Heritage, but I'm usually only buying single cards from their weekly Sunday auctions. Every time that I've paid on a Monday, I've had the cards by the weekend.
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Looking for a T206 Jimmy Lavender Cycle back plus several American Beauty and Tolstoi backs for Providence players.

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  #6  
Old 05-22-2018, 12:21 PM
hcv123 hcv123 is offline
Howard Chasser
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Location: NY
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Default Well at least they are doing what they can to make it right

They emailed me (as stated) that they will be sending out overnight and apologized.
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