BST question/opinions please

[tonyo]

I recently sold a low dollar card on BST. Included USPS tracking, tracking info indicated the package was delivered, but the buyer claims he didn't receive the package.

I agreed to refund half the cost of the card, but have been wondering what I would have done on a more expensive card?

This ever happen to anyone else and how did you resolve?

[JollyElm]

I think the instant reaction of most, if not all, people is the guy is a crook, but I personally have had things marked as delivered to me (and it was also via our BST) that weren't delivered. One specifically was an expensive Mantle card from the 60's. I kept checking the tracking number and it showed up as delivered, and I couldn't believe it, nothing was here. A day or two later the package (unopened) appeared in my mailbox. It was originally delivered to a neighbor, and they dropped it off, so the marking of "delivered" was a complete ruse. I brought it up with someone at the post office and she reluctantly admitted that sometimes the carriers just mark their stuff as delivered before anything actually is, so they can get through their routes quicker. That was alarming. But my point is the card could possibly still be floating about. Maybe ask people here about the member in question, to see if there is any reason for concern?

[tonyo]

Thanks Darren,

I had a few PM back n forth and didn't get any red flags regarding chicanery. But I'm pretty naive.
He has a low post count here, so probably wouldn't do much good to ask. He did say he'd pay me back if the card showed up.

It was low dollar, and I'm not happy but ok with losing a few bucks.

Just a little paranoid now on my next "bigger" sale and have thought of prefacing with "Hey, I was bitten, so if the tracking says "delivered" I'm not going to refund under any circumstance. That seems paranoid tho and almost like I'm trying to pull a fast one.

life goes on, at least I haven't bought any H.E. cards from any eBay auction houses ..... first world problems (one of my favorite sayings these days)

[Jim65]

If you're uncomfortable sending a more expensive card, spend the extra couple bucks for signature confirmation.

[bnorth]

With tracking showing delivered I would not have refunded anything. As a buyer IF it really did not show up I would be mad at USPS. There is a big difference between losing a package and marking one delivered that wasn't.

[Peter_Spaeth]

Don't those delivery scans now show an exact GPS that the post office can trace to show if it was in fact misdelivered?

[3-2-count]

Originally Posted by Jim65

spend the extra couple bucks for signature confirmation.

This!