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#1
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52 Topps cards. https://www.flickr.com/photos/144160280@N05/ http://www.net54baseball.com/album.php?albumid=922 |
#2
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People aren't really mentioning the insurance aspect. 6 cards could be $50 or it could be $2,000. Insurance is a real cost. That's where the majority of PSA's return shipping comes from, not the boxes or weight themselves.
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-- PWCC: The Fish Stinks From the Head PSA: Regularly Get Cheated BGS: Can't detect trimming on modern SGC: Closed auto authentication business JSA: Approved same T206 Autos before SGC Oh, what a difference a year makes. |
#3
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Yep, insuring a $2,000 card is well over $25 without even considering the actual shipping charge.
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An$on Lyt!e |
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I am not sure if I had ever looked in the past at PWCC's feedback, but today, for some reason, I decided too.
I was surprised to see the amount of neutral and negative feedback but I guess, being as big and popular as they are, I should have expected to see some. What's not surprising, however, is most talk is about the cost of shipping and how their cards were packaged. Has there always been this amount of negative/neutral feedback before or has it increased as of late? https://www.ebay.ca/usr/pwcc_auction...p2047675.l2559
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52 Topps cards. https://www.flickr.com/photos/144160280@N05/ http://www.net54baseball.com/album.php?albumid=922 Last edited by irv; 10-06-2018 at 05:19 PM. |
#5
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funny when you read some of the negative responses one person left five of them. On an auction that ended on July 31 he left feedback and said they "continuously shill their auctions". He left the same feedback for a card he won on August 30 on an card he won on august 22 he left off the "continuously" and just said they shill their auctions. Last edited by Pat R; 10-06-2018 at 07:04 PM. |
#6
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They have a private collectibles policy that covers them for any and all shipping losses as long as they ship using an approved method, with signature confirmation after a certain $ level. They DO NOT pay for insurance on any packages that they ship!!! |
#7
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So a private collectibles policy is *not* insurance? Thanks for the clarification.
__________________
-- PWCC: The Fish Stinks From the Head PSA: Regularly Get Cheated BGS: Can't detect trimming on modern SGC: Closed auto authentication business JSA: Approved same T206 Autos before SGC Oh, what a difference a year makes. |
#8
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Yes, a private collectibles policy certainly has costs associated with it, but spread out over thousands of packages per month, it's a minuscule amount to fully insure each package - plus it also covers them in the event of a fire, flood or theft at the location where their merchandise is stored. |
#9
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Last edited by bensie; 10-11-2018 at 05:50 AM. |
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What I have also noticed is their fees have jumped again already. One thing I have read quite frequently on here, in the past, was that their packaging was always very good but that also seems to have changed based on the feedback. There is no doubt in my mind, like I have said numerous times before, they are banking large with their shipping fees. Just because some auction houses may charge more sometimes, it still doesn't make it right, and each operation, which isn't an apples to apples comparison, is different from the next.
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52 Topps cards. https://www.flickr.com/photos/144160280@N05/ http://www.net54baseball.com/album.php?albumid=922 |
#11
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I never claimed their policy was free. I'm just saying they don't shell out for extra insurance on each package that they send. Perhaps you should use your head???
Last edited by sterlingfox; 10-11-2018 at 08:06 AM. |
#12
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They pay for insurance. Each parcel costs them something. You're a fool if you think they aren't "paying extra insurance". By definition, their insurance policy is "extra insurance". Look, I run multiple businesses and have first hand knowledge of how this works. You clearly don't know what you're talking about.
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#13
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The other part of the issue was I did not have the option to star grade shipping cost, it was given an automatic five stars. This wasn’t five stars and really was a bad experience, but eBay took that option to leave feedback away here. First time I’ve seen that for anyone unless it’s free shipping. Perhaps a unique benefit to PWCC since they do so much business through eBay? Given that, I really couldn’t see eBay charging them extra if they fall below 4.8, I guess this is one way to ensure that doesn’t happen And I get it’s not 1984 and shipping costs have gone up. I don’t begrudge anyone charging actual shipping costs factoring in labor, materials, etc. but let’s be real here – some/many also see this as an open territory to overcharge as they wish. It’s really not governed and a great opportunity for you to pad your bottom line. That’s really what PWCC (and others) are doing here. We could go back-and-forth all day on insurance, costs, overhead, etc. but the bottom line is this is seen as a revenue stream. For many of the AH’s as well - I’m sure you all love getting your two cards, $500 value along w/a $29 shipping excuse/box. It is what it is and it’s not going to stop me from looking at PWCC listings and doing business with them – but I will also factor that into any bid/consideration. Whether that has an a real effect, who knows and for most, who cares. Although obviously less competition means better prices. As a consignor or potential consignor though, that’s something I would at least think about. One reason I have not consigned anything with Mile High or Memory Lane for example (they are amongst the highest buyer premiums and shipping rates) I guess it leaves the question of your consignment take with PWCC and has it gone up accordingly since these changes ... or just their own bottom line? Last edited by Edwolf1963; 10-12-2018 at 08:44 AM. |
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I'm starting to think the "play" on here is to convince people PWCC is terrible in order to reduce the number of bids and bring some of the astronomical prices down.
I can't imagine spending thousands of dollars on a card and getting hung up on the shipping charges (considering the cost of insurance). But, that's just my opinion.
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An$on Lyt!e |
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Last edited by Edwolf1963; 10-12-2018 at 09:18 AM. |
#16
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The cost of shipping a card:
PWCC has a facility, which I'm sure has a large dedicated shipping & packaging area. The proportional cost of the facility, the utilities and the equipment are all shipping costs. The IT infrastructure that they have to monitor inventory and ensure packages go out quickly and accurately is a shipping cost. The labor is a shipping cost. Why are shipping prices increasing? Their business is growing. Their current auction has 18,000 lots. Shipping 18,000 lots over a 2-3 week period requires infrastructure and investment. Claiming that PWCC is screwing you for charging $25 for a "$7 envelope" is an insult to small businesses around the country. This is hard work. |
#17
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You disagree? Fine. I totally respect that. You're insulted? So be it .. but speaking for others (".. is an insult to small businesses around the country") and/or putting words in my mouth to try and accentuate your point is poor form. |
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#19
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Here's my recent experience from their last auction. I am not trying to be positive or negative, I am trying to be factual.
Keep in mind I am in Canada, which (depending on the seller) can range from normal ($3) to outrageous. As usual, I was looking at several cards, and ended up winning only one. I think I won the card for $117. Shipping was advertised as being $20, which I took into consideration when bidding. Invoice came in, and shipping was charged at $40. I sent a note, and within 24 hours I received a reply, and a change back to $20. I then asked if I get it sent to a US address, how would that affect shipping? Again, within 24 hours, I received a reply saying it would be $4 to a US address. I asked for the invoice to be updated, changed the billing address, and received an updated invoice. I paid the invoice, and was then left positive feedback by PWCC. I have not yet left feedback, as I will wait for the package to arrive before doing so.
__________________
Successful transactions on Net54 with balltrash, greenmonster66; Peter_Spaeth; robw1959; Stetson_1883; boxcar18; Blackie |
#20
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I get frustrated reading these shipping price threads trying to dig into whether auction houses are profiting off of customer shipping. It's expensive shipping these cards - a lot more goes into it than an envelope and postage. Quote:
I should've included the Christmas bonuses PWCC probably gives to those poor Lake Oswego USPS men and women. |
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Last edited by Huysmans; 10-12-2018 at 02:26 PM. |
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( h @ $ e A n + l e y |
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