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Old 09-10-2017, 03:29 PM
Exhibitman's Avatar
Exhibitman Exhibitman is offline
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Default Thank you to MEARS and JSA

For handling a mistaken authentication issue quickly and professionally. JSA authenticated a preprinted item with a full LOA. When apprised of the mistake they stepped up and immediately offered to refund the purchase price via MEARS (the seller). We (well, I) often throw a lot of rocks at AHs, TPAs and others in the hobby, so this is a nice change of pace. Good to see some professionalism.
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Old 09-10-2017, 03:43 PM
thetruthisoutthere thetruthisoutthere is offline
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That is great, Adam.

We all make mistakes.

It's how the mistakes are addressed is what counts.
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Old 09-10-2017, 05:51 PM
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David Atkatz David Atkatz is offline
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Quote:
Originally Posted by Exhibitman View Post
For handling a mistaken authentication issue quickly and professionally. JSA authenticated a preprinted item with a full LOA. When apprised of the mistake they stepped up and immediately offered to refund the purchase price via MEARS (the seller). We (well, I) often throw a lot of rocks at AHs, TPAs and others in the hobby, so this is a nice change of pace. Good to see some professionalism.
How much did this item cost? (Not too expensive, I'll bet.) I believe that may have had a lot to do with their "professionalism."
They certainly don't do this as a matter of policy.
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Old 09-11-2017, 12:43 AM
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MrSeven MrSeven is offline
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Quote:
Originally Posted by Exhibitman View Post
JSA authenticated a preprinted item with a full LOA.
Didn't you say it was an auction LOA that came with the item? A full LOA is somewhat scary, but good to JSA & MEARS for stepping up.

Last edited by MrSeven; 09-11-2017 at 12:44 AM.
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Old 09-15-2017, 01:30 PM
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Exhibitman Exhibitman is offline
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The listing in the auction said "auction LOA"; the LOA was actually the full LOA, not an auction LOA. My view on auction LOAs remains the same (trash) but this turned out to be a full LOA.

As for cost, it was over $300, which is expensive to me. But the cost isn't the point. I'd react the same whether it was a $50 or a $50,000 item.
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So... move out of your studio apartment! And try speaking to a real live woman, and GROW THE HELL UP! I mean, it's just baseball cards dammit, IT'S JUST BASEBALL CARDS!

Last edited by Exhibitman; 09-15-2017 at 01:30 PM.
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