Are all Ebay Shoppers Stupid??

[vintagetoppsguy]

From a buyer's perspective, sellers are the exact same way. Tonight I bought two graded cards from the same seller. Shipping is $3.95 per card, but the listing says the shipping is capped at $4.95 max. So, I go to pay for the two cards, but I notice the shipping shows $7.90 ($3.95 X 2). So, I tried to commit to the purchase and clicked the "Request total from seller" link, but I got a message from eBay saying the seller doesn't combine shipping. Huh? So if the seller doesn't combine shipping, how do I take advantage of the shipping discount?

https://www.ebay.com/itm/1974-TOPPS-...72.m2749.l2649

https://www.ebay.com/itm/1974-TOPPS-...72.m2749.l2649

[Jenx34]

David, the only thing I can think of is there is a listing setting that says "require immediate payment on Buy It Now Purchases" or something to that effect. If they have that checked (and they may not know they do) that may be why you get that message. I went through and made sure mine did not have that option checked.

In that situation, I would wait and just message the seller. When someone buys a card, I immediately get a notification that reads "Sold - Awaiting Payment" I typically message the buyer to ask if they are buying multiple cards at that point and never wait for them to ask for an invoice. Once I know they are done, I fix the invoice and get it to them right away.

The guy tonight said he tried to request an invoice and accidentally paid. We got things straightened out tonight, but this is the 4th or 5th multiple card buyer in a row that has done this, a couple in much bigger sums. Sorry for venting my frustration!

Originally Posted by vintagetoppsguy

From a buyer's perspective, sellers are the exact same way. Tonight I bought two graded cards from the same seller. Shipping is $3.95 per card, but the listing says the shipping is capped at $4.95 max. So, I go to pay for the two cards, but I notice the shipping shows $7.90 ($3.95 X 2). So, I tried to commit to the purchase and clicked the "Request total from seller" link, but I got a message from eBay saying the seller doesn't combine shipping. Huh? So if the seller doesn't combine shipping, how do I take advantage of the shipping discount?

https://www.ebay.com/itm/1974-TOPPS-...72.m2749.l2649

https://www.ebay.com/itm/1974-TOPPS-...72.m2749.l2649

[bnorth]

It is not just eBay. I purchased 2 items from a seller on here from 2 different listings. They charged me the shipping from both listings even thought they sent the items to me in the same package. Price was still cheap enough I just paid it.

[Ronnie73]

With so many changes over the years with Ebay, many buyers don't realize that when they want to buy more than one item from the same seller but when you click Buy It Now on the first item, it sends you straight to Paypal. To avoid this, don't click Buy It Now but click Add To Cart. Do the same with the other items from the same seller. Once done, go to your shopping cart and request total from seller. At this point, you commit to purchasing the items and they get locked in as you being the buyer. Now just wait for an invoice from the seller with combined shipping and everyone is happy. Problem is, when Ebay made the payment due immediately change, they never explained in detail how to avoid that and request an invoice from the seller.

[toledo_mudhen]

Attention eBay Shoppers - There is a Blue Light Special in aisle 3

[Buythatcard]

It's just part of doing business on eBay. As a seller, I go thru this everyday. Once a buyer pays for his cards separately, it requires several steps to combine multiple orders into one.

If this happens, package up all the cards in 1 package and create the shipping label based on that weight. Once the shipping label is created, a tracking # will be created for one of the orders. Take that tracking # and go into your eBay orders, and update the tracking # of the other items in that order. There is a video on YouTube out there explaining this whole process. It's a pain in the neck but it takes care of the issue.

I politely remind repeat offenders and hope they do it right the next time.

[Pat R]

I haven't sold anything on ebay in over ten years and I've only
sold two items since I've had an account so I don't really know
anything about the selling end but combined shipping can be
confusing for the buyers.

I always like to pay for anything I purchase immediately but in the
past when I've purchased multiple items from a seller and they say
they combine shipping I've sent a request total message (for the ones
that don't say wait for an invoice) and not heard back from them for days
and on more than one occasion I've just said the heck with it and paid
the extra shipping. The last time I did that when I went to pay it
automatically combined the shipping but you don't know that until
you go to pay.

I've had that come up one or two times since and it did combine
shipping automatically so I thought it was done through ebay.

So it's not always stupid buyers it can be the way ebay or the seller
has their account set up that's confusing.

[vintagetoppsguy]

Originally Posted by Ronnie73

To avoid this, don't click Buy It Now but click Add To Cart. Do the same with the other items from the same seller. Once done, go to your shopping cart and request total from seller. At this point, you commit to purchasing the items and they get locked in as you being the buyer. Now just wait for an invoice from the seller with combined shipping and everyone is happy.

In my situation above, that's exactly how I did it. That's how I always do it when I'm looking at multiple items from the same seller. So, I decided on the two cards above, went to my cart to checkout, clicked the "Pay only this seller" option (I had other items in my cart from other sellers) and that's when it tried to charge me twice for shipping - it didn't apply the shipping discount. So, I backed up, and clicked the "Request total from seller" option knowing I would commit to the purchase and just wait for the invoice. Instead, I got an immediate message from eBay saying the seller doesn't combine shipping. Sure, at that point I could have messaged the seller and waited for them to correct it on their end, but I would have risked losing the cards to another buyer.

So, what you described is the way it's supposed to work, but my guess is that the seller didn't have their shipping discounts set up properly.

[Rrrlyons]

Originally Posted by vintagetoppsguy

In my situation above, that's exactly how I did it. That's how I always do it when I'm looking at multiple items from the same seller. So, I decided on the two cards above, went to my cart to checkout, clicked the "Pay only this seller" option (I had other items in my cart from other sellers) and that's when it tried to charge me twice for shipping - it didn't apply the shipping discount. So, I backed up, and clicked the "Request total from seller" option knowing I would commit to the purchase and just wait for the invoice. Instead, I got an immediate message from eBay saying the seller doesn't combine shipping. Sure, at that point I could have messaged the seller and waited for them to correct it on their end, but I would have risked losing the cards to another buyer.

So, what you described is the way it's supposed to work, but my guess is that the seller didn't have their shipping discounts set up properly.

Exact thing happened to me last week so I just paid the double shipping and emailed the seller and she refunded me the money. Rick

[Leon]

Originally Posted by bnorth

It is not just eBay. I purchased 2 items from a seller on here from 2 different listings. They charged me the shipping from both listings even thought they sent the items to me in the same package. Price was still cheap enough I just paid it.

Well that is stupid. Unless due to the weight there was extra shipping charges (and not a buck more due to another card) then I think that is pathetic. Who was the seller? Another seller just got booted for poor antics in the T206 section here (link below). "Crap" on our BST will not be put up with for long. Had your seller not combined shipping, and I was the buyer, I might have told him to take a hike with his cards...

http://www.net54baseball.com/showthread.php?t=252683

.

[bnorth]

Originally Posted by Leon

Well that is stupid. Unless due to the weight there was extra shipping charges (and not a buck more due to another card) then I think that is pathetic. Who was the seller? Another seller just got booted for poor antics in the T206 section here (link below). "Crap" on our BST will not be put up with for long. Had your seller not combined shipping, and I was the buyer, I might have told him to take a hike with his cards...

http://www.net54baseball.com/showthread.php?t=252683

.

In my case I believe it was an honest mistake. I bought from the seller before this happened and have since.

The seller lists a lot of stuff on here. In one listing the items had prices including shipping. The other listing had items priced before shipping. My guess is he just looked at the prices added them together then added shipping. Like they say sometimes BLEEP happens.

Both items had great prices so I just paid what he asked and I am sure we are both happy.

[D. Bergin]

The ultimate answer from both a buyer and a seller standpoint is that Ebay's Shopping Cart software is not intuitive, has a million glitches (just like the rest of Ebay), and can appear different depending on what browser you are using, what app you are using, what listing software you are using, etc., etc., etc..

Instead of simplifying what works, Ebay just pumps out 8 more pages of rules to complicate things and squeeze us just a little bit more, two or three times a year.

Instead of streamlining, Ebay's engineers just build on top of what's already there, so there's more chances of things glitching and not as much of a chance to un-knot the clumsy power cord they've created.

Somebody was on the right track. Ebay doesn't care. As a matter of fact, they prefer it that way. Every time a seller has to refund shipping costs to a buyer because of a shopping cart issue, or because they didn't get a chance to combine before payment was made, Ebay keeps their chunk of the Shipping fee. You get the Paypal portion back, but unless you want to waste an hour or more of your life on the phone with Ebay to correct the situation, you're never going to see that 10% cut back.

[cardinalcollector]

Originally Posted by D. Bergin

The ultimate answer from both a buyer and a seller standpoint is that Ebay's Shopping Cart software is not intuitive, has a million glitches (just like the rest of Ebay), and can appear different depending on what browser you are using, what app you are using, what listing software you are using, etc., etc., etc..

Instead of simplifying what works, Ebay just pumps out 8 more pages of rules to complicate things and squeeze us just a little bit more, two or three times a year.

Instead of streamlining, Ebay's engineers just build on top of what's already there, so there's more chances of things glitching and not as much of a chance to un-knot the clumsy power cord they've created.

Somebody was on the right track. Ebay doesn't care. As a matter of fact, they prefer it that way. Every time a seller has to refund shipping costs to a buyer because of a shopping cart issue, or because they didn't get a chance to combine before payment was made, Ebay keeps their chunk of the Shipping fee. You get the Paypal portion back, but unless you want to waste an hour or more of your life on the phone with Ebay to correct the situation, you're never going to see that 10% cut back.

Totally agree, on point 100%

[D. Bergin]

Ebay also mysteriously changes the defaults on sellers shipping settings on the regular, and they seller never knows whats going on until they start getting complaints and have to go uncheck settings they never set to begin with.

Just trying to find where these settings are, takes up an ungodly amount of your time.