Nice feedback for a major auction house!

[Archive]

Posted By: dan mckee

Member Profile: heritagegalleriesandauctioneers (1320)







Feedback Score: 1320
Positive Feedback: 98.5%

Members who left a positive: 1338
Members who left a negative: 21

All positive feedback received: 3199




Nothing like customer service ah?

[Archive]

Posted By: Douglas

It looks like many of these negatives (Not all, for sure) are from people who didn't understand that EAC does a live auction after the ebay auction, and were confused when they didn't win. Not sure if this is possible, but that's what looks like.

Then there are some that are legit. Communication troubles and double billing (which happened to me, too).

Other than the double bill, which I've figured out, I've had no problems with EAC. I won some excellent packs in their most recent auction. Good stuff.

Doug

[Archive]

Posted By: dan mckee

The purpose of an ebay live auction is to bid directly against the floor. When the hammer falls, either the floor or the internet bidder wins. There is no other way to do it.