Statement from Dave Forman/SGC about the new flip

[calvindog]

As some of you may know, I represent Dave Forman and SGC on some matters; he asked that I post this:

"After some careful consideration and reflection I have decided that SGC will discontinue the new flip design that has been the subject of some recent controversy. SGC will design a new flip to resemble, as closely as possible, the design presented by Joe G. The label will include a green border containing the white SGC letters along the top edge.

It is clear that the loyal and passionate collectors who keep SGC in business have spoken and we are happy and obliged to listen to them.

This change may take some time to complete so please bear with us as the logistics of the new label are worked out.

Thank you,
Dave Forman
SGC"

[wolf441]

Originally Posted by calvindog

As some of you may know, I represent Dave Forman and SGC on some matters; he asked that I post this:

"After some careful consideration and reflection I have decided that SGC will discontinue the new flip design that has been the subject of some recent controversy. SGC will design a new flip to resemble, as closely as possible, the design presented by Joe G. The label will include a green border containing the white SGC letters along the top edge.

It is clear that the loyal and passionate collectors who keep SGC in business have spoken and we are happy and obliged to listen to them.

This change may take some time to complete so please bear with us as the logistics of the new label are worked out.

Thank you,
Dave Forman
SGC"

+98 (GEM MINT). Now THAT is customer service! Thanks to Dave Forman and SGC for listening, thanks to Joe G for the design and to Jeff for representing SGC so well!!

[seablaster]

Power to the people.

Yo Joe!

[Bosox Blair]

Great stuff! I think it will be a nice improvement.

Cheers,
Blair

[bobbyw8469]

Can you ask him if there will be some kind of discount if we want to get our current cards reholdered?

[Bicem]

Listening to the customer, nice move!

[the 'stache]

This is excellent news.

[Joe_G.]

Thank you Dave Forman & SGC! This is an honor for me!

Here is my prediction, record business for SGC at this time to obtain a "rare" flip including customers specifically asking for this interim flip followed by strong business growth resulting from having the best looking flip in the business (together with best customer service, consistency, etc.).

[dog*dirt]

I like the move, thanks again Joe.Will the short printed flips command a premium? Possibly a multiplier of 1.3

[Peter_Spaeth]

Let the joyous news be spread, the all white flip is dead.

Ding dong the flip is dead
Flip o flip
The all white flip
Ding dong the all white flip is dead

[the 'stache]

I'm waiting to see a card designated as previously owned by Lionel Carter with the rare flip. Heads will explode all over America.

[Tcards-Please]

Originally Posted by bobfreedman

Now granted, we could have gotten more feedback from some of you but in all honesty, it would not have mattered

Well Bob, I think it DOES matter.

r/
Frank

[atx840]

Excellent news. Thanks for posting.

[D. Bergin]

After reading through several of these threads, I get the feeling that if SGC had somehow introduced the Joe G flip first, people would have lost their minds and somebody on NET54 would have come up with a non-bordered flip that everybody would have loved...calling it "sleeker" and "classier" then the original idea.

[Rich Klein]

Great diecision, something that keeps the tradition of the old SGC label going and at the same time, adjusts to changing technlogy.

We got to the answer we needed to get to, just in a round about way

Rich

[sebie43]

Great customer service made even better. I will start putting together a submission package.

[barrysloate]

Great to hear Dave's response, and congratulations to Joe G. for making such a strong impression. It's good to see a business listen to its customers.

Really glad to hear this, kudos to SGC and to this board. It's cool to think we all played a small part in getting this done. Looking forward to continued business with SGC and to seeing the new and improved new holders/flips.

[e107collector]

Jeff, thanks for posting this!!

Another reason why I love SGC. Now I can win the two cards I want that are currently in PSA holders, and cross them to SGC.

To all board members - have a great holiday tomorrow!!

Tony

[jp1216]

Outstanding. Congrats to SGC and Net54. Well done.

[the 'stache]

Originally Posted by Gobucsmagic74

Really glad to hear this, kudos to SGC and to this board. It's cool to think we all played a small part in getting this done. Looking forward to continued business with SGC and to seeing the new and improved new holders/flips.

Dan,

Well said. This was a collaborative effort. A lot of people here on Net 54 felt strongly about this change, and they made their voices heard.

I give SGC a lot of credit, too. Most companies say they care about keeping their customers happy. Well, with SGC, that's not just talk. Customer satisfaction creates loyalty, and don't think for a second that I, for one, will forget that.

Originally Posted by e107collector

Jeff, thanks for posting this!!

Another reason why I love SGC. Now I can win the two cards I want that are currently in PSA holders, and cross them to SGC.

To all board members - have a great holiday tomorrow!!

Tony

You, too, Tony.

Originally Posted by jp1216

Outstanding. Congrats to SGC and Net54. Well done.

+1

[Mikehealer]

Originally Posted by D. Bergin

After reading through several of these threads, I get the feeling that if SGC had somehow introduced the Joe G flip first, people would have lost their minds and somebody on NET54 would have come up with a non-bordered flip that everybody would have loved...calling it "sleeker" and "classier" then the original idea.

I think there is little doubt you are correct. Probably some of the same ones that griped about the lack of border would have griped about a border.
It's funny(to me at least) the trivial things that people complain about.

[Blackie]

Great customer service !!!! Very happy with the decision made.

[bobbyw8469]

Originally Posted by Mikehealer

I think there is little doubt you are correct. Probably some of the same ones that griped about the lack of border would have griped about a border.
It's funny(to me at least) the trivial things that people complain about.

Not to sound like a broken record, but a trivial thing to you might not be so trivial to the next man. Chive on homeboy!

[chernieto]

[QUOTE=the 'stache;1280518]Dan,

Well said. This was a collaborative effort. A lot of people here on Net 54 felt strongly about this change, and they made their voices heard.

I give SGC a lot of credit, too. Most companies say they care about keeping their customers happy. Well, with SGC, that's not just talk. Customer satisfaction creates loyalty, and don't think for a second that I, for one, will forget that.


+ 1

[Peter_Spaeth]

Originally Posted by Mikehealer

I think there is little doubt you are correct. Probably some of the same ones that griped about the lack of border would have griped about a border.
It's funny(to me at least) the trivial things that people complain about.

+ infinity.

[bobbyw8469]

Originally Posted by Peter_Spaeth

+ infinity.

lol...broken record....2nd verse, same as the verse.....

this gets really old.

Not to sound like a broken record, but a trivial thing to you might not be so trivial to the next man. Chive on homeboy!

[arc2q]

Can't wait to see the BIN prices on the few "Rare Interim Flip" cards that make it out.

[Peter_Spaeth]

Originally Posted by bobbyw8469

lol...broken record....2nd verse, same as the verse.....

this gets really old.

Not to sound like a broken record, but a trivial thing to you might not be so trivial to the next man. Chive on homeboy!

Bobby, I did not realize you were such an open-minded, live and let live guy! But in any event I am glad you and the others made it through the crisis.

[oldjudge]

For an extra $25 at the next Old judge Book signing, Joe will autograph your book Joe "Flip" Gonsowski.

The sour grapes from the opposition to the movement that got this done is nothing short of hilarious. Please keep it coming guys!

[Mikehealer]

Originally Posted by bobbyw8469

Not to sound like a broken record, but a trivial thing to you might not be so trivial to the next man. Chive on homeboy!

Well, if a piece of paper sandwiched between 30 cents of plastic that identifies a baseball card isn't trivial I'm not sure anything qualifies.

As for "Chive on homeboy" you got me there, I have no idea what that means.
I'm sure it's trivial though.

[bobbyw8469]

Well....I think that Andy Warhol couldn't paint for shit. Campbell's soup cans?? Give me a break. Yet his artwork sells for millions. I guess I am more tolerant of what people collect than the next man. I repeat, trivial is in the eye of the beholder. No judgement here.

[Peter_Spaeth]

I'm with you on Warhol LOL, just don't see it either.

[Jason]

Wow thats cool of SGC. Great news.

[frankbmd]

I love my wife more than my flip. I guess that puts me in the minority.

Originally Posted by frankbmd

I love my wife more than my flip. I guess that puts me in the minority.

Bravo

[clydepepper]

Way to go Joe!

[GoldenAge50s]

Originally Posted by frankbmd

I love my wife more than my flip. I guess that puts me in the minority.

Can't one love his wife AND his flips at the same time?

On the other hand, there are some out there who would flip the wife if they could make a buck!

[Deertick]

I wonder if Dave spoke to Bob Freedman about this. From what I recall he said it can't be done.

Nevermind. I just saw that Bob edited his post. It looks like they just needed 8 months and one day to figure it out.

[MVSNYC]

Originally Posted by jp1216

Outstanding. Congrats to SGC and Net54. Well done.

+1

Cool outcome.

[The Nasty Nati]

Great news! SGC truly does have great customer service. They made a mistake and listened. Kudos, I will be sending them a submission soon.

[Rickyy]

I'm glad to hear that the Green Color Scheme will still be around...

Ricky Y

[mrvster]

as I stated earlier.....they are a class act....they know what they are doing...I would not send my precious cards anywhere else....I wouldn't care if the flip was designed by a 2 year old in crayon(btw the new design by "joe" looks very sweet"_)....as long as they keep getting it right....they know T206 rarities(amongst other vintage), that other companies have no clue what they are talking about.in all due respect to those "other" grading companies......so kudos to SGC and the way they have always handled their customers....EARL JOHNSON and the rest of the team are awesome in every way at SGC........they are a company that other companies in our great nation could learn a thing or two from them..not just in grading sports mem....but listening to what the customer wants.....

also, NET 54 has become a big voice in the collecting community....I am honored to be able to post here ......it is a big outlet for me in life....as I'm sure for many others here.....I have made a ton of friends and almost no "haters"....


I am already thinking of the next cards I need to cross over to SGC .....I bet the "interim" new flip design will command a big premuim

john vanderbeck

[ethicsprof]

great news!! Thanks for all the efforts on our beloved hobby's behalf.

all the best,
barry

[jbsports33]

I talked with SGC today in person at a show, we sent in a few cards just to see how the labels will come out. Most likely they will not be changing anything to the labels, at least not anytime soon. We will start to follow sales of the new holders and see how it all goes, but from my understanding this was a business move that they needed to make to move forward as being the leader in card grading and authentication. I really wish them the best and will move forward with a different plan, but will still include them when I consider grading a card from any new collections we purchase or get on consignment. Hoping SGC will decide sooner to make the changes they are talking about within this post.


Thanks Jimmy

[jp1216]

I'll be waiting to submit until this is resolved. Fingers crossed they choose the new flip.

[kmac32]

I have a card literally coming back in the next few days. Will be interesting to see what I end up with.

[HRBAKER]

Originally Posted by Mikehealer

Well, if a piece of paper sandwiched between 30 cents of plastic that identifies a baseball card isn't trivial I'm not sure anything qualifies.

As for "Chive on homeboy" you got me there, I have no idea what that means.
I'm sure it's trivial though.

Mike,

I think you might need to get a copy of The Urban Dictionary.
We tragically unhip might just say something like "stay the course" or "keep on keepin' on."

Best, Jeff

[queencitysportscards]

Wow...I have stated numerous times on this board how SGC's customer service is outstanding. I wanted to wait and see what was determined, but IMO pleased that they will make the change.

More impressive is the feedback from this board...much credit needs to go to Joe G., The Net54 community, SGC Leadership, Leon and moderators...goes to show the credibility of our members, passion for our collections, future of the hobby, and SGC's ability to be flexible enough to make the change.

I'm sure the change over wasn't easy (there is always more to the story), but overall, feel they got it right...again, just my opinion.

PS...I hope Joe G gets credit and some free submissions at the very least.

Hank