The form on the package is pretty clear. Check the box to waive signature. Box wasn't checked. Signature was required. Plus I was told at the P.O. that you can't waive a signature if you have 2K insurance anyway. I filed the claim a few days ago. Can't wait to put this behind me. Was told payment will take 3-4 weeks. I would go crazy if it was denied.
Jamie
Quote:
Originally Posted by jimq
I'm not sure if it's the problem in your case, but USPS came up with a new label for express mail. We started seeing the new labels a few weeks ago, and offices are using the old ones until they run out.
It's possible that the carrier saw your signature and wasn't as familiar with the new forms. When we scan an express delivered, the scanner asks if it is waived or not and won't let it deliver without a sig unless it is waived.
I hope that's not what happened here but I see a lot of confusion with the stupid changed labels.
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