I just got back two framed pieces from "America's #1 Framer" - Michaels which did take 2 weeks to complete.  Get home to unwap both pieces and one piece has obvious scrap mat pieces stuck between mat and frame 

  Takes them 2 more days to fix and when it was picked up this time they remounted the picture upside down!  Seriously Michaels what kind of professionalism is that?  Little attention to detail!
A busy business doesn't necessarily mean they serve quality products