I don't care about scratching, but would be upset if it was cracked. The most annoying thing to me (limited to baseball cards) is when I get a card that has been graded by a certain company and it has slipped out of its internal gasket. I bought a four figure card from a reputable auction house that was boxed well and arrived that way. Nothing worse than having to tap it back in to the holder. The funny thing is, I ended up slamming it in my safe door on accident one day and broke the slab. It's my only graded card that has since been freed.
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